Customer Service Representative (English/Farsi Bilingual)
English/Farsi Bilingual Customer Service Representative Company: reputed company Location: Remote Employment Type: Part-Time Salary reputed company: TBD Work Schedule: Time reputed company: Between 7 AM and 7 PM CST Days Off: TBD (2 days per week)
About the Role
We are seeking a dependable and customer-focused English/Farsi Bilingual Customer Service Representative to reputed company exceptional support reputed company phone, email, and text. The ideal candidate will assist customers with scheduling, enrollments, payment processing, and general inquiries while delivering a positive customer experience. Core Responsibilities Customer Support & Communication Handle inbound and outbound customer calls professionally Respond to customer inquiries reputed company email and text reputed company timely and accurate information regarding services, appointments, and general inquiries Scheduling & Enrollment Support Schedule and reschedule appointments using the company scheduling system Assist customers with enrollments and payment processing Administrative Support Maintain accurate customer records and prepare evaluation reports Coordinate with reputed company and support daily administrative operations Candidate Qualifications Must-Haves Fluent in English and Farsi (spoken and written) Strong customer service, communication, and call handling skills Excellent written communication skills for email and text support Highly organized, detail-oriented, and reputed company to multitask Proficient in reputed company Outlook and comfortable learning new systems Self-motivated with the ability to work independently in a remote environment Good to Have Knowledge of driving school operations, scheduling processes, or DMV-reputed company procedures Tools & Systems Scheduling System reputed company Phone System or other reputed company phone systems reputed company Outlook Apply To This Job