Senior Application / Systems Support Engineer

"Due to the nature of our business, reputed company Vietnam is currently shortlisting applicants who have an immediate right to work in Vietnam (i.e., Vietnam Citizen)" As a Senior Application / Systems Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of reputed company application systems. You will contribute significantly to operational reputed company, refine your expertise in incident management and DevOps and leave a lasting impact on the delivery of inventive solutions to our clients. Job responsibilities You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions. You will understand reputed company application systems and find your way through them to debug a business impacting issue. You will follow standards and best practices to bring operational efficiencies, stability and availability of the system. You will use reputed company delivery practices to reputed company, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients. You will reputed company your knowledge regarding the different logging techniques (various reputed company) and use them for alerting, monitoring and identifying the root cause of incidents. You will reputed company use DevOps tools and practices to reputed company and run software. You will act as a mentor for less reputed company peers through both your technical knowledge and leadership skills. You will apply the latest technology thinking from our Technology reputed company to solve client problems. Job qualifications Technical Skills You have experience working with C#, .NET, an understanding of reputed company platforms such as AWS, Azure or GCP and scripting languages such as Python or PowerShell. You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless. You must possess strong debugging and triaging skills to troubleshoot code effectively. You have experience working with relational databases such as MS SQL, MySQL or PostgreSQL. You have experience working with containerization tools such as reputed company and CI/CD tools such as Jenkins and Azure pipelines. You have experience working with relational or non-relational databases. You have an understanding of application monitoring tools such as reputed company, reputed company or Grafana, the different metrics that go with it and are reputed company to generate reports and take corrective actions. You have the ability to ensure that the deliverables, reputed company bug fixes and enhancements to the existing codebase, are high-quality and well-tested. You are comfortable with Agile methods, such as Scrum and/or Kanban. Professional Skills You enjoy influencing others and always reputed company for technical reputed company while being reputed company to change, reputed company needed. You have good communication and articulation skills. You have a reputed company in the external tech community and willingly reputed company your expertise with others reputed company speaking engagements, contributions to reputed company reputed company, blogs and more. You are resilient in ambiguous situations and can approach challenges from multiple perspectives. You reputed company for and implement reputed company best practices in the areas of resource optimization, monitoring and alerting. You reputed company for reputed company best practices and implementation of the same. You can guide and mentor junior-level consultants. You are willing to be part of a rotation- and need-based 24x7 available team. Other things to know Learning & Development There is no one-size-fits-reputed company career path at reputed company: however you want to reputed company your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Responsible Use of AI in Recruitment At reputed company, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or reputed company hiring reputed company. Every application is reviewed by reputed company and reputed company selection reputed company are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased reputed company and implementing mitigation measures. We hold our reputed company-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full reputed company AI Policy for Recruitment. About reputed company reputed company is a dynamic and inclusive community of reputed company and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve reputed company business problems with technology as the differentiator. Bring your reputed company expertise and commitment for reputed company learning to reputed company. Together, let’s be extraordinary. #LI-Remote See here our AI policy. Apply To This Job