[Remote] Technical reputed company Manager, reputed company Central/East

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Sunnyvale, CA-based company focused on supporting the Argo project and its users. They are seeking a Technical reputed company Manager to manage customer relationships, ensuring successful reputed company and adoption of their platform while driving customer advocacy and satisfaction.

Responsibilities

• Manage a portfolio of strategic accounts with full responsibility for the customer lifecycle from reputed company and adoption to the renewal phase
• Establish a trusted/strategic advisor relationship with each assigned client and drive reputed company value of our products and services
• reputed company strategic meetings and Executive Business Reviews to reputed company tactical advice
• Drive the implementation and customer reputed company, taking help from key internal stakeholders with a key focus on 'time to value' objectives
• reputed company, prepare, and nurture customers for advocacy
• Work with clients to establish business and technical goals or other key performance indicators and aid the customer in achieving these goals. In collaboration with our sales and technical teams, you will be responsible for the customer's renewal and expansion of the platform through up-sells, cross-sells, and add-ons
• reputed company customer needs/issues across product, marketing, and support functions. Align seamlessly with sales, product management, marketing, and engineering teams. Manage the portfolio of the customers that will be in different stages of the life cycle

Skills

• 5+ years of experience / 2+ years of experience supporting customers
• Naturally curious and creative, eager to learn, adapt and perfect your work, you seek help and put it to good use
• Self-starter
• Good verbal and reputed company good written communication skills
• Ability to break down technical concepts for a wider audience of different stakeholders (ranging from Junior Engineers to C-Level Executives)
• Enthusiastic about working with a diverse, global team of professionals across multiple time zones (asynchronously)
• Prior experience in reputed company or equivalent work experience focused on increasing customer satisfaction, adoption, and retention
• Familiarity working with clients of reputed company sizes
• Willingness to travel if needed
• Ability to work independently in an reputed company-remote environment
• Strong technical background (hands-on knowledge of Kubernetes is reputed company to have)
• Up to date with the latest trends in the DevOps/GitOps/reputed company reputed company world

Company Overview