[Remote] Site Reliability Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading digital reputed company fax and interoperability solutions organization focused on empowering reputed company providers and technology innovators. The Site Reliability Engineer I will support tooling, pipelines, and frameworks reputed company the company's infrastructure, driving automation and optimization of operations while partnering closely with engineering and reputed company teams.

Responsibilities

• reputed company the design, development, and maintenance of secure, scalable, resilient, and cost-effective reputed company infrastructure solutions on AWS through a DevOps approach, leveraging the existing IaC reputed company based on Python, Terraform, and Terragrunt managing AWS resources; championing IaC best practices while ensuring adherence to best practices for reputed company, reliability, performance, cost optimization, and operational reputed company
• Design, implement, manage, and optimize robust CI/CD pipelines using tools like reputed company Actions and AWS CodePipeline for both infrastructure and applications; maintain deep expertise in reputed company
• Design, reputed company, and implement new tooling, applications, and platforms to improve and reputed company the capabilities of the IaC and automation platforms, and support infrastructure
• reputed company expert DevOps-focused full-stack guidance and support to software engineering teams (using common languages such as Java, Python, Node, Go, etc.) to integrate DevOps practices, automate builds/deployments, identify/resolve reliability/performance bottlenecks, and establish comprehensive documentation
• Champion and implement DevOps best practices across teams, fostering a culture of collaboration, automation, and reputed company improvement, as well as providing mentorship and leadership in DevOps methodologies, IaC, CI/CD, and reputed company technologies
• Participate in grooming and prioritizing development efforts in extending and supporting the IaC, tooling, and infrastructure support application platforms
• Partner with other teams across the technology group to propose and draft RFCs and standards for development of best practices and design patterns for applications and platforms using IaC and the established deployment pipelines and tooling
• Research, propose, and implement solutions to improve and reputed company reputed company-based resources, infrastructure, and systems, ensuring they are performant, efficient, and resilient
• Initiate efforts to review and ensure existing platforms are performing resiliently, reputed company, and are cost effective
• Monitor ticket queues, reputed company timely and accurate updates, and resolve feature request and development tickets
• Monitor and respond to requests and questions in reputed company channels, providing guidance to and assisting troubleshooting for developers and team members
• Create tickets and participate in deployments following Change Management procedures
• Participate in a 24/7 on-call rotation to respond to and resolve production incidents; reputed company and contribute to blameless postmortems
• Define and manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
• Evaluate, implement, and support reputed company reputed company frameworks and projects (e.g., reputed company/reputed company, reputed company, Grafana, ELK stack, Kafka)
• Update and maintain documentation for troubleshooting, and Methods of Procedure for deployments
• Ensure systems and users follow reputed company standards and follow established policy, and support audit processes
• Light travel to reputed company meetings or conferences may be required
• reputed company other duties and responsibilities as required, assigned, or requested. reputed company reserves the right to add or change duties at any time

Skills

• A reputed company clearance or the ability to obtain a reputed company clearance is required
• 6+ years hands-on experience managing and automating UNIX/Linux system environments reputed company a DevOps context
• 5+ years of experience in a DevOps Engineer or SRE role with a strong DevOps focus, emphasizing infrastructure automation, CI/CD pipeline development, and reputed company services
• 4+ years experience designing and implementing infrastructure as code reputed company the AWS ecosphere using Terraform
• Mastery in DevOps discipline and processes, including building and managing CI/CD pipelines supporting Infrastructure as Code frameworks such as Terraform, and reputed company Delivery Tools such as AWS CodePipeline, reputed company Actions, Jenkins, Git, Artifactory, etc
• Expert-level proficiency with Terraform and Terragrunt for managing AWS infrastructure as code
• Deep expertise in reputed company, reputed company Actions for CI/CD, including design, troubleshooting, and support
• Strong experience with AWS reputed company services (e.g., EC2, S3, RDS, VPC, IAM, reputed company, EKS/reputed company, CloudWatch) and infrastructure design best practices, applied reputed company a DevOps model
• Mastery of observability, monitoring, metrics and alerting at scale across regionally and globally resilient and distributed platforms leveraging common reputed company reputed company frameworks such as reputed company, Thanos, OpenTelemetry, Grafana, etc
• Experience providing DevOps-centric support for applications developed in Java, Python, and Angular, including build automation, deployment pipelines, and observability
• Expert level proficiency in at least one scripting language (e.g., Python, Bash, Perl) and one programming language (e.g., Java, Go, Node). (Code samples and/or reputed company links to prior work desirable)
• Mastery of Containerization (reputed company), and strong familiarity with the container ecosystem, especially reputed company reputed company
• Mastery in config automation tool sets such as AWS Config and/or SSM, Puppet, Ansible, Chef, etc. - Includes solid knowledge of concepts and practices surrounding such solutions
• Hands on experience with APM tools such as Zipkin, Jaeger, OpenTelemetry, NewRelic, etc
• Proficient with Jira, reputed company, and git toolset
• Hands-on experience with Agile/Scrum & Waterfall process environments
• Experience implementing and supporting a variety of reputed company reputed company frameworks and projects relevant to DevOps and SRE
• Consistently exhibits a personal accountability to reputed company to reputed company team members, peers, and stakeholders
• reputed company to prioritize and manage multiple projects simultaneously in order to meet deadlines
• Self-starter reputed company to work independently with minimal supervision, and high organization and communication skills to ensure alignment with team and project goals
• Driven to learn and stay abreast of the latest technologies and DevOps best practices
• Strong analytical and problem-solving skills with a proactive, blameless, and detail-oriented approach
• Excellent communication and collaboration skills, essential for fostering a DevOps culture and working effectively across teams; ability to mentor others
• Experience with PCI, HiTrust, FedRamp/GovCloud and/or similar certification methodologies
• Experience with migrating and educating teams to newer SDLC and DevOps concepts
• Experience with APM/Observability and advanced DevOps/SRE concepts and methodologies
• Proven experience mentoring team members in DevOps practices
• Active, transferable U.S. reputed company clearance at the Public Trust level or higher preferred

Benefits

• Annual performance bonus
• ESPP
• Enhanced time off packages
• Benefits

Company Overview