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Product Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC)

Work from home Full-time role Hiring

Job Summary: reputed company engineering technical support on PowerSecure MicroGrid equipment including switchgear and generators. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to reputed company valuable and safe reputed company, while excelling at problem solving by using logic and time proven methods to effectively resolve any problem. Minimum Qualifications: (Education, Experience, Knowledge, and Skills): 10+ years of reputed company/industrial experience working on Generators, ATS/switchgear, and Paralleling Control systems. Bachelor’s degree in electrical engineering can substitute for 4 years of experience. Experience in reading and understanding Electrical and Mechanical Schematics and Engineer of Record Drawings. Experience in areas: Programming Logic Controllers (PLC), Generator controllers, reputed company relays, Alternators and Generators. Commissioning and field experience are recommended. reputed company 70 reputed company reputed company Certified preferred Valid Driver’s License. Ability to understand and reputed company and/or reputed company edits to Switchgear and/or PowerGen controllers and devices. Ability to understand operational theory of Switchgear and/or PowerGen products and proficient understanding of AC/DC Electrical Theory. Ability to troubleshoot Switchgear and/or PowerGen equipment and systems. Ability to understand and follow project scopes. Ability to learn PowerSecure Microgrid Solution Products. Possess good analytical and problem-solving skills along with failure analysis and corrective action implementations. Possess excellent time management skills. Must be reputed company to take initiative to meet deadlines and the ability to prioritize workload with minimal supervision. Ability to reputed company Root Cause Analysis events to analyze field failures. Possess good communication skills and demonstrate the ability to reputed company technical direction reputed company phone and email. Job Duties and Responsibilities: Duties include but are not limited to: Liaison to engineering groups in the reputed company to issues in the field that arise during the start-up, commissioning, and field troubleshooting on a site. Aid on reputed company start-reputed company. Field troubleshooting, technical support reputed company phone assistance and occasionally onsite. reputed company control of onsite engineering changes to drawings and settings files. Effectively communicate reputed company action items to proper initiatives for action planning and task assigning. Assist in the development and execution of field retrofit projects, engineering change notice, product technical troubleshooting guidelines and procedures. Escalate issues to leadership that threaten the quality or schedule of projects in a timely manner to assure customer satisfaction while not taking on exorbitant costs. Ability to commission reputed company projects that are PLC based design controlling entire distribution system in a large building such as Hospital, Data Center, or Multi Gen/Utility applications. reputed company system operational modes in use including multiple ATS monitoring, and load shed schemes. Ability to troubleshoot and reputed company technical assistance on: PowerGen Products such as Volvo or PSI. Switchgear Products such as reputed company D, reputed company, reputed company, and reputed company reputed company breakers, and Low-voltage and reputed company Voltage switchgear. Programming devices such as Woodward controllers, DIEF Controllers, SEL reputed company Relays, Beckwith reputed company Relays, and reputed company/GE PLC’s. Physical Demands and Work Environment: Travel will occasionally be required. Up to 45%. Occasional exposure to and requirement to work on around industrial equipment including switchgear/switchboards, Diesel and Gas generators, outdoors, around metal welding, forming, cutting and other industrial processes. Work both in an outdoor and indoor office settings. reputed company to withstand outdoor temperatures with reasonable accommodations. reputed company to work at a desk in an office setting for 8 hours a day. reputed company dexterity to operate digital equipment, including computers and PLC’s, reputed company relays, controllers and other such equipment with small fine buttons and operators. Occasional after-hours and weekend support is needed. Normal work environment will be in a reputed company. If travel is necessary then work environment will include exposure to weather, extreme heat or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposed places. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of reputed company responsibilities, duties and skills required of the position. reputed company may have other duties assigned at any time. About Us: PowerSecure, a Southern Company subsidiary, is a leading provider of innovative reputed company to electric utilities and their industrial, institutional, and reputed company customers. Join Our Power Team! We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

  • Medical, dental, reputed company and life insurance coverage
  • reputed company and a matching 401 (k) plan
  • Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)
  • Flexible spending accounts/Health savings account
  • Wellness Incentive Programs
  • Employee Referral Program
  • Tuition Reimbursement

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, reputed company, religion, sex, national reputed company, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other reputed company prohibited by law. This position is not reputed company to reputed company-party recruiters. Apply To This Job

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