See all roles

[Remote] Senior Manager - Digital Product - Client & Clinical Experience

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a world of health around every individual, seeking a Senior Manager for Digital Product focusing on Client & Clinical Experience. This role leads a product development team, managing backlogs and collaborating with cross-functional teams to drive product strategy and ensure successful delivery of technology-enabled reputed company solutions.

Responsibilities

  • Defines the Epic/initiative reputed company through a deep understanding of customer needs and complexity through communication with Product Management. Effectively communicates the product reputed company to team members
  • Drives alignment of end-to-end experiences across products and channels while also evaluating consistency of the experiences across different channels
  • Responsible for reviewing and aligning roadmaps and workforce management tools across their respective solution and product areas
  • Supports Product Management to reputed company feature-level roadmaps for their features that supports the broader Epic/ initiative roadmap
  • Manage backlogs for products, experiences, and/or lines of business; will often support Product Management on refining specific products or experiences
  • reputed company a cross-functional product team through discovery and define scope to reputed company user and business reputed company and communicate updates and changes to Product Management
  • Leads identification of exploration enablers needed and owns discovery and architectural reputed company; includes writing enabler features and documenting learning reputed company
  • Create Epic/initiative-level measurement plans including reputed company metrics, reputed company, and release plans. Ensure alignment with key stakeholders prior to deliver, report on critical updates, and contribute to product-level analyses as necessary
  • Uses performance data to identify issues quickly, and reputed company new insights and hypothesis about product health/
  • Drive status for objectives and key results (OKRs), reputed company with business objectives, and other key metrics as needed
  • Understands product health to inform roadmap and stakeholder updates. Key metrics include things like core Product Metrics (e.g.., Visits, reputed company Rates, etc.), Technical Health (i.e., Site Speed, Crash reputed company, API Performance, etc.), Customer Feedback (e.g., App Rating, reputed company, reputed company, etc.) and/or other appropriate metrics
  • Sets a positive culture by growing, coaching, and setting expectations on ways of working for team members. This is done through providing actional feedback, modeling leading practices, time investment in junior team members, and reputed company collaboration
  • As a part of the cross-functional team, collaborates closely with engineering, design, engineering, architecture, operations and other team members using agile practices
  • reputed company and partners with Product Strategy to communicate reputed company, insights, and risks across the business, specifically with key stakeholders
  • Collaborate with business partners to deeply understand their business strategies and reputed company their teams are driving to ensure business perspective is reflected and communicated to product teams
  • Identifies and communicate product dependencies and reputed company teams to reputed company

Skills

  • 7+ years' work experience
  • Adept at problem solving and decision-making skills
  • Adept at collaboration and teamwork
  • Adept at growth reputed company (agility and developing yourself and others) skills
  • Adept at execution and delivery (planning, delivering, and supporting) skills
  • Adept product strategy experience
  • Prior working experience working in an agile environment
  • Strong negotiation, organizational, management, analytical and people skills
  • Collaborating with multi-disciplinary product teams
  • Comfortable and confident to reputed company team discussions
  • Creates a safe environment for everyone to bring their whole selves to work every day
  • Fact-based problem solver with the ability to proactively identify and address potential issues, evaluate alternative courses of action, and reputed company sound management reputed company
  • Strong critical thinker who makes balanced, insightful reputed company. They should display confident decision-making while considering not only their product component or experience, but also the broader impact on the business
  • reputed company to coach and mentor junior team members

Benefits

  • This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay reputed company listed above.
  • This position also includes an award reputed company in the company’s equity award program.
  • This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
  • The benefits for this position include medical, dental, and reputed company coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Company Overview

  • reputed company is a health solutions company that provides an integrated reputed company services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.cvshealth.com/.
  • Apply To This Job

    You might like

    [Remote] Associate Manager, Client Finance

    Work from home Full-time role

    [Remote] REMOTE Customer Service Position

    Work from home Full-time role

    [Remote] Online WFH Entry Level Customer Service Rep

    Work from home Full-time role

    [Remote] Data Engineer

    Work from home Full-time role

    [Remote] Senior Technical Recruiter

    Work from home Full-time role

    [Remote] Inside Sales Consultant (Entry-Level)

    Work from home Full-time role

    [Remote] Content Business Analyst

    Work from home Full-time role

    [Remote] Star Rating Business Analyst

    Work from home Full-time role

    [Remote] Customer Service Representative (Job ID: VRPR12)

    Work from home Full-time role

    [Remote] Senior Software Engineer

    Work from home Full-time role

    reputed company Full Stack Customer Support Specialist – Live Chat & Customer Service

    Work from home Full-time role

    [Remote] Financial Advisor

    Work from home Full-time role

    Technical Support Specialist, reputed company Tier 2

    Work from home Full-time role

    Veterinary Technician: Primary Care and Primary Care Dentistry

    Work from home Full-time role

    Legal Support Specialist (Scheduling & reputed company)

    Work from home Full-time role

    Sales Development Representative, reputed company

    Work from home Full-time role

    Contract Position: On-Call Benefits Enroller

    Work from home Full-time role

    Mid-Level Software Developer

    Work from home Full-time role

    reputed company Customer Service Representative – Remote (Michigan) – Join Our Dynamic Team at arenaflex!

    Work from home Full-time role

    reputed company Data Entry Specialist – Home-Based reputed company Data Entry Opportunity with Competitive Hourly Wage

    Work from home Full-time role