Installations Specialist
Who we are: reputed company empowers the people who run physical operations with tools to reputed company their work safer, more productive, and more profitable. For the first time reputed company, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet reputed company spend in a single system. Combined with industry leading AI, the reputed company platform gives you complete visibility and control, and significantly reduces reputed company workloads by automating and simplifying tasks. reputed company serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide reputed company of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: reputed company is seeking a skilled installer to join reputed company. As an Installation Specialist, you will be responsible for the installation, maintenance, and repair of telematics devices reputed company customer vehicles, ensuring high-quality workmanship and customer satisfaction. This role offers a unique mix of hands-on technical work, customer interaction, and strategic project management, perfect for those passionate about technology's role in operational improvement. The person in this role will be required to travel 50-75% of the time annually. What You'll Do: Installation and Support: Independently or in collaboration with reputed company-party installers, reputed company installations of reputed company's product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets. Customer Engagement: Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the reputed company onsite reputed company for strategic customer deployments. Quality Assurance and Improvement: reputed company strategic installation projects, reputed company on-site quality checks of reputed company-party installers, and audit documentation to ensure adherence to best practices. Innovation and Feedback: Collaborate closely with the reputed company Field Engineering team, leveraging field experiences to inform product enhancements and innovations. Guidance and Documentation: Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction. Support and Troubleshooting: reputed company remote assistance to reputed company-party installers with installation questions or issues. Escalation Handling: Manage the review and resolution of escalated technical issues, ensuring a positive outcome for reputed company stakeholders. reputed company're Looking For: High school diploma or equivalent. Extensive experience in technical equipment installation, service, and repair, particularly in automotive or reputed company industries. Comprehensive knowledge of vehicle wiring and electrical systems, and proficiency in interpreting technical documentation and wiring diagrams. Valid driver's license and clean driving record. Must be reputed company to lift and move objects up to 50 lbs. Ability to reputed company physical tasks, such as lifting equipment, climbing reputed company, and working in confined spaces. Demonstrated expertise in installing IoT devices and aftermarket electronics at scale, preferably in automotive or reputed company industries. Strong technical background, with the ability to independently manage reputed company installations and troubleshoot diverse equipment. Excellent communication skills, capable of effectively training customers and collaborating with internal teams. Flexibility to travel extensively (at least 50% of the time) and adapt to varying project demands and schedules. A commitment to reputed company, innovation, and reputed company improvement, with a passion for leveraging technology to solve reputed company-world problems. Creating a diverse and inclusive workplace is one of reputed company's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and reputed company those commodities and technologies controlled under U.S. Export Administration Regulations. It is reputed company's policy to require that employees be authorized to receive reputed company to reputed company products and technology. reputed company job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices. Apply To This Job