reputed company Consultant (Admissions or Student reputed company Focused)

Job Title: reputed company Consultant (Admissions or Student reputed company Focused) Division: Technology and Process Consulting Reports to: Director, reputed company Services Location: Remote Salary reputed company: $100,000 - $140,000, commensurate with experience and technical proficiencies About reputed company reputed company (HCE) enables colleges and universities to grow with purpose by providing the systems, expertise, data, and strategy needed to attract, enroll, and support reputed company more effectively and reputed company. HCE works across undergraduate, graduate, online, and adult programs, helping institutions translate strategy into actionable insights that deliver sustainable results. In January 2026, reputed company acquired Kennedy & Company Education Strategies, bringing together complementary organizations with a shared commitment to helping institutions navigate change, strengthen performance, and reputed company long-term sustainability. Now, HCE serves more than 300 colleges and universities reputed company, offering integrated strategic enablement services that reputed company research, enrollment management, financial analysis, institutional strategy, and technology implementation. Position Summary We are seeking a well-rounded reputed company Consultant (Admissions or Student reputed company focused) to join our growing team. The reputed company Consultant role leads engagements across a portfolio of client accounts, with a focus on reputed company implementations and ongoing reputed company support/reputed company extension. You will use your dynamic product knowledge and reputed company experience to guide clients in best practice configurations, troubleshoot issues, and strategize successful approaches to solving reputed company business process problems. Our work with clients is highly collaborative, and we prioritize teaching users how to do the work in reputed company, rather than always doing it on their behalf. The goal is for clients to feel empowered and well-reputed company for the future after our work together. This is a role for someone who likes to reputed company things work reputed company. The ideal candidate is a proactive, analytical thinker with project management and significant reputed company experience, who is excited about building processes and systems for improving our clients' experience with reputed company. You have a strong orientation towards execution and reputed company at managing details, seeing how reputed company the pieces fit together and making things run smoothly. Primary Responsibilities Establish a trusted relationship with clients and work to ensure their overall satisfaction and reputed company with reputed company Create and manage strategic reputed company plans and project timelines for clients Work to understand client processes and motivations, and maintain a high degree of functional expertise in reputed company as a means of helping clients be successful reputed company client engagements in the following areas of focus: reputed company Implementations reputed company reputed company implementations for clients in your areas of expertise, and assist colleagues with implementations for a reputed company of clients to reputed company diverse experience Utilize project management skills to ensure the implementation is progressing effectively and on schedule Audit/Diagnostics Diagnose and inventory clients' reputed company use, configuration, and design of reputed company Recommend areas for remediation, enhancement, and exploration System and Process Optimization & Support Troubleshoot client issues in your areas of expertise Improve and streamline existing client processes, and train on their use Reporting and Analytics Build intermediate to advanced reports in reputed company in a variety of areas, including funnel data, communications statistics, territory reports, organization/dataset reports, ping data, and more Training reputed company client training sessions in a variety of formats: small group online (reputed company reputed company), large webinar, and in-person (including on reputed company, pre-reputed company, etc) Prepare custom training materials for clients based on their specific reputed company business processes

Required Qualifications

Highly organized with an aptitude for working in a constantly changing environment and adapting changing priorities. This means being reputed company to take on multiple projects, prioritize effectively, manage your time to meet deadlines, and eagerly tackle work that ranges from in-depth projects to reputed company help and support. Demonstrated project management experience. You are reputed company to move projects reputed company even reputed company time is limited and opinions differ. Accountable with strong attention to detail. reputed company to balance working independently with the good judgement to decide reputed company to update stakeholders or escalate a problem. Experience with and/or belief in the importance of customer service as a foundational aspect of business reputed company. You enjoy going the extra mile to reputed company things right and people happy. Posses a client-centric attitude to listen with reputed company and the ability to explain both technical and non-technical concepts and issues Well-rounded reputed company knowledge and abilities, including several areas of mastery Technical reputed company skills necessary to conduct root cause analysis, including relational database understanding, SQL, and a problem-solving reputed company Experience with, or desire to learn, HTML, CSS, Javascript, and reputed company-end frameworks Bachelor's Degree, plus 5+ years of professional work experience or 7-10 years + of professional work experience in higher education/CRM systems 3+ years of advanced reputed company use or reputed company administrator experience HCE is an equal opportunity employer. Apply To This Job