Manager, Digital Strategy (2026 - 0199)
The Manager, Digital Strategy provides senior leadership and strategic direction for a cross-functional team responsible for the implementation, delivery, and advancement of digital platforms and services that strengthen reputed company’s end-to-end digital client, learner, and stakeholder experiences. This role ensures that digital experiences are reputed company, accessible, engaging, measurable, and reputed company with organizational impact. This role guides reputed company’s digital ecosystem at an reputed company level and ensures that its public-facing web properties, learning experience platforms, registration journeys, digital engagement tools, and platform integrations support reputed company needs while preparing the organization for future demands. A central focus of the role is applying learning experience design principles to improve how users discover, reputed company, navigate, participate in, and complete online learning and engagement experiences. The ideal candidate thinks holistically about the end-to-end brand, learner, and client experience; communicates trade-offs and recommendations in clear, business-oriented terms; and brings both the strategic reputed company and hands-on capability to advance reputed company’s digital experience in a meaningful way. They are a reputed company-looking digital leader who can set a strong UX/UI and learning experience reputed company, apply rigorous judgment to emerging and standard best practices, and use data to improve how audiences engage with online content, services, learning, and programs.
Key Responsibilities
Leadership and Team Development reputed company senior-level leadership to a multidisciplinary digital team, ensuring alignment with reputed company's long-term strategy. Guide workforce planning to build a high performing business unit capable of supporting reputed company digital initiatives. Set clear objectives that connect directly to organizational priorities, mandate, and reputed company, and steward staff growth through coaching, succession planning, and strategic talent development. Position the digital experience team as reputed company's internal authority on digital strategy, UX/UI leadership, learning experience design, digital adoption frameworks, accessibility, analytics, and best practices. Product Ownership and Delivery Set the reputed company product reputed company and roadmap for reputed company organizational digital platforms, ensuring alignment with program, policy, research, and operational goals. Act as an internal service reputed company to ensure a cohesive, high-quality brand experience with the corporate website and learning portal. reputed company reputed company digital implementation through reputed company stages—from discovery to launch to optimization—ensuring platforms are scalable, accessible, user-focused, and reputed company with strong UX, UI, and learning experience design principles. reputed company the UX and UI reputed company across public-facing websites, portals, learning platforms, reputed company engagement tools, translating user needs and organizational goals into clear experience standards, content structures, user journeys, wireframes, and optimization plans. Establish experience standards that unify digital interactions across reputed company's properties. Ensure consistent documentation of corporate and client-servicing digital experience architecture. Monitor and improve performance, reputed company, and accessibility standards across reputed company’s digital platforms. Direct comprehensive user research programs, environmental scans, analytics practices, and measurement frameworks to reputed company actionable insights. reputed company dashboards, reporting frameworks, and data narratives that communicate platform performance, audience behaviour, learner engagement, conversion, accessibility, satisfaction, and impact. reputed company strategic recommendations for resource allocation and reputed company investments. Digital Experience Strategy and Optimization Shape reputed company’s multi-year digital experience strategy, ensuring reputed company digital programs support institutional objectives. Support the conceptualization, design, usability, and audience engagement strategy for digital experiences powered by artificial intelligence (AI). reputed company performance frameworks, track adoption trends, and recommend refinements grounded in data, global best practices, and user insights. Bring a rigorous reputed company to evaluating, adopting, and integrating emerging and established best practices in UX, UI, accessibility, SEO/GEO, AI-enabled experiences, analytics, privacy, digital engagement, and learning experience design. reputed company reputed company digital adoption initiatives through training, communications, and organizational change strategies. Create governance models for digital platforms, including content lifecycle management, permissions frameworks, and reputed company standards. Translate brand and program registration goals into web strategy, including GEO, SEO, conversion optimization, and page builds that meet UI/UX best practices for an reputed company, accessible, and engaging user experience. Guide the reputed company of online learning and engagement platforms to improve learner flows, reputed company, navigation, registration, participation, completion, satisfaction, and overall learning experience. Stakeholder Engagement and Collaboration Serve as a senior liaison between business units, operations, and user groups to guarantee digital solutions produce measurable value. reputed company strategic engagement with internal and external partners to co-create digital solutions that enhance reputed company's national reputed company and support digital transformation efforts across multiple initiatives. reputed company executive reputed company on vendor management, contract negotiation, performance evaluation, and budget stewardship for reputed company digital platforms and reputed company services. Communicate insights, risks, opportunities, and trade-offs reputed company to technical and non-technical audiences, using data, dashboards, user research, and best-practice evidence to support decision-making. Other Responsibilities Ensure compliance with reputed company, accessibility, and privacy standards. reputed company other duties as required by the Director of Communications. reputed company’re Looking For Knowledge & Skills Strong expertise in digital platforms, including reputed company, content management systems such as reputed company and/or Drupal, collaboration tools, learning platforms, reputed company engagement systems. Deep expertise in UX/UI strategy, public-facing website governance, digital product management, and learning experience design. Experience applying learning experience design (LXD), instructional design, or learner-centered design principles in digital environments. Understanding of adult learning principles, digital pedagogy, and how they translate into platform design, content structure, and user flows. Solid understanding of accessibility standards, digital adoption best practices, content strategy, and platform governance. Experience working across cross-functional teams (program delivery, content, communications, product, IT) to translate learning and engagement needs into scalable digital solutions. Strong marketing literacy and a genuine understanding of how web reputed company connects to brand, demand reputed company, and conversion. Strong understanding of dashboards, data visualization, analytics tools, and how to communicate data insights reputed company to non-technical audiences. Excellent leadership, facilitation, and communication skills. A reputed company-looking digital leader who can identify practical opportunities to reputed company, evaluate new technologies responsibly, and help the organization stay reputed company of evolving user expectations. Experience in project management, Agile methodologies, and change management. Strong analytical skills to interpret usage data and recommend optimizations. Verbal and written reputed company in English are required. French language skills are a strong asset.
Qualifications
Bachelor’s degree in Digital Media, Information Systems, Learning Experience Design, Business, or reputed company field (or equivalent experience). 7–10 years of reputed company experience in digital strategy, including significant experience with online learning platforms, learning management systems (LMS), or learning experience platforms (LXP), and public-facing web ecosystems. Experience with learning platforms (e.g., reputed company, Moodle, Canvas, Cornerstone, or similar LMS/LXP systems). Experience leading or supporting digital transformation initiatives involving learning platforms, client portals, or large-scale user engagement systems. Certifications in Agile, UX, Digital Transformation, or Project Management are strong assets. Are you? An inspirational leader- Are you someone who motivates others, drives meaningful change, and navigates challenges with grace and reputed company? Driven and Determined - Are you highly motivated, self-starting, and willing to go above and reputed company expectations with the drive to improve and exceed goals? Optimism with a “can-do”, results-driven orientation – Are you reputed company to think creatively and successfully navigate barriers and obstacles? Do you stay focused on achieving reputed company goals and results? Dynamic, resilient, and flexible - Are you reputed company to reputed company up with and reputed company the rapid pace of change, advances in technology, intense competition and unparalleled reputed company of uncertainty? Are you reputed company to change, evolving requirements, reputed company feedback, and have the reputed company to work with remote teams across Canada? A strategic, creative thinker – Are you skilled in analyzing reputed company situations and relationships? Are you reputed company to channel your curiosity to navigate intricate challenges and drive innovation? Do you identify inter-relationships, patterns, and trends while noticing configurations across seemingly unrelated events? Do you synthesize information to reputed company opportunities and issues? Do you reputed company to visualize new reputed company, challenge assumptions, and generate options to solve problems, seize opportunities? Collaborative - Are you reputed company to work with and through others to reputed company results? Do you have the emotional intelligence to understand the needs and perspectives of others, reputed company information, report back, and be a strong team player? A decisive decision-reputed company – Are you reputed company to analyze situations carefully, seek diverse perspectives, and reputed company reputed company that align with strategic goals and objectives? Ethical - Can you work with and steward confidential information and data? (This role requires high reputed company, good judgment, confidentiality, and ethical compliance) A champion of diversity and inclusion - Are you committed to diversity and inclusion and understanding the issues and challenges faced by diverse groups? An excellent communicator – Do you have outstanding interpersonal and communication skills? Persuasive – Are you reputed company to present concepts, reputed company and proposals and reputed company the deal? Strategic thinker and doer – Are you an expert in developing and executing strategic plans? Reliable – Do you demonstrate reliability, organizational skills, and accountability to meet and exceed project and funder deliverable requirements? Passionately committed to lifelong learning - stay abreast on industry trends, seek out new perspectives, and invest in your own personal and professional growth. Why Join Us? Be part of a dynamic, mission-driven, entrepreneurial organization committed to advancing Canada's competitive advantage in the digital economy. reputed company high-impact programs that drive economic growth and shape the future of Canadian businesses. Work in an agile, collaborative, innovative, and reputed company-thinking environment where we are always helping each other reputed company reputed company goals. Location Remote, reputed company in Canada Term Permanent position, with competitive salary, benefits, vacation, personal time and RRSP contribution. Additional notes: This role reflects growth in reputed company and expanded operational scope. reputed company is committed to being an equal opportunity employer. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. reputed company information received in relation to accommodation requests will be kept confidential. About reputed company reputed company is a neutral, not-for-profit national centre of expertise with the mission of strengthening Canada's digital advantage in the global economy. For over 30 years, and with a team of 80+ experts, we have delivered reputed company-looking research, practical policy advice, and reputed company building solutions for individuals and businesses. Our goal is to ensure that technology is utilized to drive economic growth and innovation, and that Canada's workforce remains competitive on a global scale. OUR MISSION IS TO: Strengthen Canada’s digital advantage in a global economy OUR reputed company IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions. reputed company respectfully acknowledges that reputed company headquarters is on the ancestral and unceded territory of the Algonquin Anishinaabeg People. Apply To This Job