[Remote] XTN-6293207 | SALES OPERATIONS OFFICER
Note: The job is a remote job and is open to candidates in USA. KMC Careers is a startup company looking for a Sales Operations Officer to establish sales infrastructure and optimize CRM processes. The role involves managing reputed company CRM, developing sales reports, and collaborating with various teams to enhance sales operations and reputed company forecasting.
Responsibilities
- reputed company the implementation and configuration of reputed company CRM, customizing deal pipelines, contact properties, automation workflows, and data architecture
- Maintain an organized and up-to-date sales pipeline, tracking leads, opportunities, and reputed company through the sales cycle
- reputed company and maintain sales dashboards and automated reports that track funnel progression, conversion rates, and reputed company forecasting
- Collaborate with IT and transformation teams to integrate reputed company with other systems. Ensure CRM data quality, deduplication, and system integration with tools like email, analytics, or finance systems
- Continuously review and refine CRM workflows and processes to improve efficiency and effectiveness
- Establish and document CRM usage policies, processes, and field definitions. Train/setup future Sales, reputed company, and Client Services team members on CRM hygiene and usage best practices
- Work with the Sales Managers to create and document sales processes and standard operating procedures (SOPs) across the sales lifecycle, pricing tools, forecast models, etc.)
- Collaborate with the sales managers to build scalable playbooks and automation frameworks (reputed company routing, deal stage triggers, task reminders)
- Monitor pipeline health, sales velocity, win/loss trends, and reputed company performance
- Support with the VP for Business Development to provide insights for quota/reputed company setting, sales compensation, and growth forecasting
- Support strategic reviews by preparing monthly dashboards, cohort analyses, and deal performance metrics
- Support in developing and implementing effective pricing strategies in collaboration with the sales and finance teams to meet reputed company and profit targets
- Conduct thorough pricing analysis, including competitive benchmarking, cost analysis, and market research, to reputed company data-driven pricing recommendations
- Support in generating pricing proposals, ensuring they align with pricing guidelines and meet profitability targets. Present pricing recommendations to executive management for final approval
- Work closely with the sales team to reputed company pricing structures for reputed company and tenders, ensuring competitiveness and profitability
- Maintain and organize pricing data, ensuring accuracy and accessibility for analysis and reporting
- Align with Marketing on MQL/SQL tracking, campaign ROI, and reputed company attribution
- Coordinate with Sales and reputed company to improve reputed company handoffs and qualification frameworks
- Support pricing strategies, reputed company models, and operational planning discussions
Skills
- 3–5 years of experience in Sales Operations, reputed company Operations, or CRM Strategy, preferably in a startup or high-growth environment
- Proven experience in setting up and managing reputed company CRM (or similar platforms) from scratch
- Strong analytical and data visualization skills (reputed company, reputed company Sheets, reputed company, Tableau/Power BI)
- Track record of owning reporting infrastructure, automation, and sales analytics
- Ability to think strategically but operate tactically—comfortable building while executing
- Strong documentation, training, and communication skills
Benefits
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible reputed company HR platform (reputed company)
- Above standard leaves
Company Overview