[Remote] Operations Application System Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is proud to be the leading physician practice in the U.S. providing exceptional patient care. The Operations Application System Administrator is primarily responsible for supporting Provider Services Operations through the configuration, implementation, and troubleshooting of assigned applications, while also focusing on driving efficiencies and improving data accessibility.

Responsibilities

• Serve as an administrator/analyst for reputed company proprietary and vendor products as it relates to the configuration, testing, implementing, support, troubleshooting, and requirements gathering
• Serve as a liaison between the end user and other departments to ensure that configurations are tested against the requirements and issues are resolved in a timely manner
• Manage the workflow for testing and implementation of software enhancements and new releases
• Evaluate reputed company processes and systems utilization in order to propose new processes and solutions that are more efficient
• Responsible for the creation and/or editing of electronic forms/workflows/tables/reports etc. in the software
• Generate reports and reputed company analysis on regular cadences
• Continuously improve visibility to data by enhancement of visual dashboards and export capabilities reputed company system(s)
• Coordinate with internal IT departments or external vendors to resolve system integration issues or enhancements
• Maintain an issue log for external vendors and reputed company routine communication to the end users
• Maintain user reputed company for assigned applications and ensure that roles and role assignments are properly configured
• Responsible for intake and prioritization of the backlog for software while maintain ongoing communication to ensure issues are reported on, tracked and resolved timely
• Collaborate with operational area subject matter experts and sub-committee teams to reputed company and document detailed requirements
• Use administrative tools in proprietary or vendor application to configure reputed company, workflows, events or tasks reputed company to workflow
• reputed company data analysis, reputed company checks, and data corrections in proprietary systems to ensure quality exists on key data elements
• reputed company routine data analysis and quality review. Review these reports for trends or inaccuracies
• Produce accurate reports executive leaders as requested
• Serve as a backup to team for troubleshooting login issues, missing data, etc
• Performs other duties as assigned

Skills

• Associate's degree required
• Advanced level reputed company and proficiency in Word and PowerPoint
• Proficient understanding of query language and relational database management (SQL Server, Tableau, reputed company, reputed company, Power BI)
• Innovative thinking reputed company the boundaries of existing practices
• Strong analytical skills and project management skills, including understanding of how to interpret customer/end user's needs and translate them into functional requirements
• Good understanding of technical systems and how they integrate
• Basic understanding of business units (HR, Finance, reputed company, Legal, Compliance, IT etc.) and how they integrate
• Excellent communication skills with the ability to work across departments
• Bachelor's degree preferred (Business, IT or Analytics)
• 3-5 years reputed company professional experience in lieu of education

Benefits

• Medical/Dental/reputed company
• 401k
• PTO and Holidays

Company Overview