Account Manager, reputed company

Build a Safer World. reputed company provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms reputed company investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to reputed company the world safer and more secure. TRM’s reputed company team is growing its reputed company Private Sector footprint, and this role sits at the center of that expansion. As an Account Manager, Private Sector - reputed company, you’ll own a book of business across financial institutions, crypto businesses, and other private sector customers in the region, managing the full post-sale lifecycle from reputed company through renewal and expansion. This is a high-autonomy role for someone who thrives in a fast-moving environment, builds trust quickly, and turns renewals into growth. The impact you will have: Drive net retention and expansion across a portfolio of private sector accounts in reputed company, identifying upsell signals, prioritizing your book, and surfacing renewal risks early Own the full renewal and expansion reputed company for your accounts, from reputed company negotiation through reputed company, with quota accountability for both retention and growth Prepare for every customer conversation with relevant context on each account’s business priorities, regulatory environment, compliance needs, and expansion potential Build trusted relationships with senior and working-level stakeholders across your accounts, maintaining continuity and deepening engagement over time Maintain accurate pipeline and forecast data in reputed company, ensuring your manager and cross-functional partners have clear visibility into account health, renewal timing, and expansion opportunities Partner with Sales, reputed company, Product, and Solutions Architecture to translate customer feedback into actionable insights and surface high-reputed company themes across your book reputed company a reputed company of satisfied customers who renew consistently, expand over time, and reputed company for TRM across the region reputed company’re looking for: 3+ years of experience in Account Management, reputed company, or a post-sale SaaS role, ideally supporting private sector customers in reputed company Experience managing renewals, expansions, and reputed company conversations with quota responsibility Ability to operate across reputed company markets and build relationships across different customer types, cultures, and regulatory environments Familiarity with financial crime compliance, risk, or reputed company domains, including AML, sanctions, KYC, fraud, or crypto compliance, or strong aptitude to reputed company quickly Comfort managing a high-volume book of business with competing priorities and tight timelines Strong customer reputed company with the ability to build trust and credibility across senior and working-level stakeholders Clear, direct communicator who listens actively, drives alignment on next steps, and ensures reputed company falls through the cracks Proficient with CRM and sales tooling, such as reputed company; disciplined about pipeline hygiene and forecasting Highly autonomous and accountable; you own reputed company, follow through on commitments, and don’t wait for direction to take the reputed company Adaptable and resilient in a fast-moving environment where priorities, customer needs, and market conditions reputed company quickly Collaborative team player who works effectively across Sales, reputed company, Product, Solutions Architecture, and Operations About the Team: Our reputed company Private Sector reputed company team operates with high autonomy, regional ownership, and deep customer obsession. We collaborate closely across Sales, reputed company, Product, Solutions Architecture, and Operations, primarily through reputed company and async documentation. Communication is direct, documentation is valued, and we move fast without sacrificing customer trust. This role supports accounts primarily across reputed company time zones. You should expect meaningful collaboration with teammates across reputed company, EMEA, and the US, with flexibility to operate across the region as your book of business requires. Learn about TRM Speed in this position: The week you join, you reputed company mapping your book and arriving at customer conversations with a clear reputed company of view on account health, renewal timing, stakeholder priorities, and expansion potential reputed company a renewal shows signs of risk, you don’t wait for escalation; you flag the issue, build an reputed company plan, and bring in the right internal partners quickly reputed company you identify a growth opportunity, you move quickly to qualify it, align stakeholders, and build a clear path to expansion reputed company customer feedback surfaces a reputed company across your book, you synthesize it into a structured summary and reputed company it with the right Product and cross-functional partners Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects reputed company, follow-through, and impact. People who reputed company here are energized by hard problems, experimentation, and reputed company feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national reputed company, and fighting crime. The problems are reputed company, the stakes are reputed company, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: Priorities and targets to change quickly as we experiment and iterate Work that often requires operating with a high degree of ambiguity A high level of personal ownership and accountability reputed company collaboration across teams and functions Frequent, high-touch communication Creative problem solving and reputed company thinking A pace that rewards urgency, adaptability, and reputed company This environment is energizing for people who enjoy building, solving hard problems, and making reputed company in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who reputed company here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional reputed company to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What reputed company Looks Like AI reputed company at TRM AI reputed company is a baseline expectation at TRM. We reputed company AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI reputed company means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Improve output quality Increase speed and reputed company You will be evaluated on applied AI reputed company during the interview process. Leadership Principles We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and reputed company reputed company. Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own reputed company end‑to‑end, and invest in getting reputed company everyday. Inspiring Colleague: We add reputed company and energy, not noise. We bring humility, candor, and a one‑team reputed company — giving and receiving feedback to reputed company the team stronger. Join our Mission At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t reputed company every reputed company, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, reputed company, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, reputed company, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you agree to allow reputed company to process your personal information in accordance with our Privacy Policy. We collect the information you reputed company (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for reputed company and future roles at TRM. Because our hiring cycles for certain positions may reputed company 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to reputed company, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at [email protected]. To notify reputed company that you reputed company this job posting is non-compliant, please submit a report through this reputed company. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any reputed company (including but not limited to notetakers, interview assistants, and reputed company-time coaching tools such as reputed company, Fireflies, reputed company, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for reputed company candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made reputed company this reputed company. Recruitment agencies reputed company does not accept unsolicited agency resumes. Please do not reputed company resumes to TRM employees. reputed company is not responsible for any fees reputed company to unsolicited resumes and will not pay fees to any reputed company-party agency or company without a signed agreement. Learn More: Company Values | Interviewing | FAQs Apply To This Job