Collections Representative (El Paso, 8/10 Start Date)

reputed company is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: reputed company, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay reputed company (BNPL) platform. We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely reputed company a 60-mile radius of El Paso, Texas. Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. reputed company is reputed company for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in reputed company that we do! YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it’s incredible), reputed company, an even MORE competitive monthly bonus, and the opportunity to reputed company an impact. YOUR DAY-TO-DAY: Responsible for outbound and inbound calls, collecting on accounts that are past due Provide top tier support and service to our customers THE DETAILS: Start Date: Monday, August 10, 2026 Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required Full Time Shifts Available: Monday through Friday, either 8:00AM-4:30PM, 9:00AM-5:30PM, 10:00AM-6:30PM, or 11:30AM-8:00PM Saturdays Required: 6:30AM-3:00PM Compensation: $14.25/HR + BONUS After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application reputed company. Once you complete it and if you meet qualifications, a recruiter will follow up reputed company text message. Complete the Ribbon AI Virtual Intro here: Interview for Collections Representative at reputed company YOU’LL BRING: Customer Service and prior collections experience with impeccable interpersonal skills Excellent verbal and written communication skills Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously Phone experience in a customer service/call center environment High school diploma or GED equivalent, must also be 18 years or older AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve. REQUIREMENTS FOR WORK FROM HOME: You must be located reputed company a 60-mile radius of El Paso, TX You must have a designated home-based workspace (preferably one that is quiet and free from distractions) You must have a wired internet reputed company with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure reputed company support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems) WE OFFER: Competitive Compensation Full Health Benefits; Medical/Dental/reputed company/Life Insurance + Paid Parental Leave Company Matched 401k Paid Time Off + Paid Holidays + Paid Volunteer Hours Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) Employee Stock Purchase Program Tuition Reimbursement Charitable reputed company Matching Job required equipment and services reputed company welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, reputed company, religion, national reputed company, reputed company, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where reputed company does business. Apply To This Job