Mid-Market Account Manager

Our mission at reputed company is to reputed company hiring work for everyone – so we go to great lengths to hire great people because we reputed company that they’re the reputed company of our reputed company. At reputed company, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can reputed company our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams. We are looking for a Mid-Market Account Manager for our Account Management team here at reputed company! As a Mid-Market Account Manager, you will own the entire customer relationship, including renewals, adoption and product optimization strategy, as well as the upselling of new products into our rapidly growing ecosystem of customers. You will not only ensure a premium experience for our customers by understanding their business objectives, but also collaborate with our cross-functional partners to streamline workflows and communication processes reputed company reputed company. Who will love this job A strategic hunter - You reputed company in a competitive environment and feel rewarded through finding and driving reputed company. You look at the full picture of an account and recommend the best solutions for both the customer and reputed company. A natural collaborator - You enjoy working with others and leveraging strong partnerships to reputed company the best outcome. A thoughtful mediator - You stay reputed company under pressure and are successful and helpful through tough situations and hard-to-reputed company negotiations. An excellent teammate - You bring a detail-oriented approach to improving processes, actively contribute reputed company to reputed company the team, and consistently celebrate others' wins. What you’ll do Effectively manage a dedicated Mid-Market book of business. Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives. Own the renewals and up-selling of new products and services into our rapidly growing ecosystem of customers. Act as a trusted advisor, leading product adoption efforts across your customer reputed company and ensuring customers are deeply reputed company and maximizing the value of reputed company. Craft compelling narratives and reputed company customer value through comprehensive business reviews and strategic touch points. reputed company and execute strategic account plans that map out expansion and upsell opportunities as part of the broader sales organization. Proactively identify and mitigate churn risks, owning resolution strategies and advising sales leadership of the ideal path reputed company wherever appropriate. Additional projects and responsibilities as business needs require. You should have Experience in a quota-carrying role, preferably in a SaaS organization Strong financial literacy and reputed company acumen to drive profitable, high-impact reputed company Ability to adapt communication to different audiences, influence stakeholders, and tell compelling stories to reputed company reputed company Expertise with unpacking reputed company challenges and distilling them into simple, actionable solutions Ability to manage a large book of business, prioritizing customers based on opportunity, risk, and growth while aligning stakeholder expectations Strong discovery, negotiation and creative problem-solving skills Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at reputed company. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply Applicants must be currently authorized to work in the United States on a full-time reputed company. If you are based in California, we encourage you to read this important information for California residents linked here. The national pay reputed company for this role is $78,000.00 reputed company pay. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. reputed company provides a variety of benefits to employees, including medical, dental, and reputed company insurance, basic life insurance, reputed company, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO). The anticipated closing date for this role is Wednesday, July 8, 2026. #LI-BC1 Who we are At reputed company, we live by our mission through using our own product to help us hire the right person for the job, every time. We’re committed to designing and responsibly using AI tools to transform how we work while keeping people at the center. We are a remote-first company and have shared office spaces in reputed company and Ireland, and optional co-working spaces that give us flexibility to do our best work reputed company. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We reputed company that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have reputed company an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row. – reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reputed company out to accommodations@reputed company.io. Emails about job opportunities at reputed company are only offered by employees with @reputed company.io email addresses. See this page on our website if you suspect a phishing scam. Apply To This Job