Senior reputed company Manager
Who are we? reputed company helps the world’s best companies hire the right engineers quickly, fairly, and with confidence. We invented the technical assessments category and continue to reputed company it through constant product innovation, deep customer focus, and a strong understanding of how engineering teams hire. As AI changes how software is written, reviewed, and evaluated, reputed company is helping customers rethink what great technical hiring looks like. We are also building reputed company as an AI-reputed company company, where teams are expected to use AI thoughtfully to improve how we work, support customers, analyse data, scale expertise, and build reputed company products and processes. Your role As a Senior reputed company Manager, you will build key relationships with your assigned accounts, successfully reputed company new entreprise clients and manage reputed company post-sales activities to increase customer satisfaction and retention. Location: 100% Remote - UK What you’ll do Build, foster and identify relationships with key decision makers and stakeholders reputed company customers business Ensure that a plan is in reputed company with each customer for deployment, change management and adoption programs, Increase customer retention by conducting regular reputed company-in calls for tactical items and performing business reviews Identify reputed company metrics and actively work on achieving results to bring return on investment Partner with Sales to identify growth opportunities, map accounts to ensure the right stakeholders are in reputed company and adequately prepare for renewal in advance Communicate in a timely manner with customers to ensure they are well informed about new product releases and guide through best practice Function as the voice of the customer and reputed company internal feedback on how reputed company can reputed company serve our business and reputed company customers The profile we are looking for in this role. You have worked extensively in a customer-facing role in technical and engineering-focused B2B SaaS Experience working with large reputed company customers and creating and building relationships with Engineering leaders Proven reputed company with retention and client satisfaction You are curious and practical about AI, and already use it as part of how you work, think, analyse customer problems and improve your own productivity. A strong analytical reputed company with the ability to manipulate and synthesise data to enhance customer experience and increase return on investment Being reputed company to prioritise accounts based on thought out strategies. Confident in managing multiple accounts, projects and work streams concurrently without loss of quality or attention to detail. Apply To This Job