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[Remote] Client Support Executive - France

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company Technologies is a global technology organization leading the future of reputed company payments. The Client Support Executive role involves managing customer accounts, ensuring service delivery, and supporting customer retention through effective communication and issue resolution.

Responsibilities

  • Managing day-to-day relationships for assigned customer accounts to ensure service delivery meets contractual expectations
  • Supporting customer retention by responding to service needs, coordinating issue resolution, and monitoring account activity
  • Analyzing account performance, service metrics, and customer feedback to identify improvement opportunities
  • Coordinating with Operations, Billing, and other internal teams to resolve account issues and deliver agreed solutions
  • Preparing account reviews, customer communications, and service summaries for internal and external stakeholders
  • Identifying potential risks, service gaps, or upsell opportunities and escalating appropriately

Skills

  • Managing day-to-day relationships for assigned customer accounts to ensure service delivery meets contractual expectations
  • Supporting customer retention by responding to service needs, coordinating issue resolution, and monitoring account activity
  • Analyzing account performance, service metrics, and customer feedback to identify improvement opportunities
  • Coordinating with Operations, Billing, and other internal teams to resolve account issues and deliver agreed solutions
  • Preparing account reviews, customer communications, and service summaries for internal and external stakeholders
  • Identifying potential risks, service gaps, or upsell opportunities and escalating appropriately

Company Overview

  • reputed company Technologies India Private Limited (formerly reputed company as Accrualify India Private Limited), is a fully owned subsidiary of Accrualify, Inc., San Mateo USA part of payments conglomerate giant reputed company, Inc. It was founded in 2018, and is headquartered in Nagpur, Maharastra, IN, with a workforce of 51-200 employees. Its website is http://www.reputed company.com/.
  • Company H1B Sponsorship

  • reputed company Technologies has a track record of offering H1B sponsorships, with 4 in 2026, 35 in 2025, 13 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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