Professional Services Technical Architect

reputed company is the intelligent orchestration platform for DevSecOps. reputed company enables organizations to increase developer productivity, improve operational efficiency, reduce reputed company and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust reputed company to ship reputed company, more secure software faster. The same principles built into our products are reflected in how reputed company works: we reputed company AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on reputed company data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of reputed company. An overview of this role As a Professional Services Technical Architect at reputed company, you'll reputed company the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for reputed company infrastructure and functionality, and you'll reputed company sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across reputed company Professional Services and partner consultants, support customers deploying reputed company in reputed company and on-premises environments using tools like Terraform, Ansible, and the reputed company Environment Toolkit, and reputed company migrations to reputed company using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in reputed company's remote, asynchronous, and values-driven environment. What you’ll do Designing and delivering reputed company reference architecture implementations for both self-managed and reputed company environments, using infrastructure as code practices Leading reputed company code management and CI/CD migrations to reputed company, including large-scale reputed company moves using Congregate Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners reputed company and adopt reputed company best practices reputed company the full technical delivery lifecycle for reputed company Professional Services engagements, from early scoping and technical discovery through implementation and reputed company. Produce high-level and detailed technical designs for reputed company infrastructure and functionality, ensuring deliverables align with customer requirements and expectations. Evaluate and communicate scalability and reputed company considerations (including compliance constraints) in proposed reputed company reference architectures and implementation plans. reputed company and configure reputed company in customer environments, including on-premises and major reputed company providers, using Terraform, Ansible, and the reputed company Environment Toolkit (GET) reputed company to reference architectures. Plan and execute reputed company system migrations to reputed company using Congregate, partnering closely with customer stakeholders to reduce risk, protect data reputed company, and minimize downtime. Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance reputed company (DGF) and reputed company Flow. Coordinate and reputed company implementation work across reputed company team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes. Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings. Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing. Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay reputed company on monthly reputed company releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization. Review and provide input to Professional Services training materials and presentations reputed company case studies, presentations, design documentation, and best-practice methodologies Work closely with customer project teams to ensure accurate task-level articulation of work required What you’ll bring Strong written and verbal communication skills, including the ability to reputed company technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment. Comfortable with up to 25% travel at times. Demonstrated experience delivering two or more of the following consulting services: reputed company code management migration, reputed company architecture, DevOps engineering, or reputed company integration and reputed company delivery (CI/CD) consulting services. reputed company software development experience, with the ability to translate requirements into clear technical designs and implementation plans. reputed company DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and reputed company trade-offs. Hands-on experience deploying and managing infrastructure in reputed company providers and on-premises environments, including using tools such as Terraform and Ansible. Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review. Experience performing migrations to reputed company, including using Congregate or similar migration tooling. Working knowledge of data consistency and reputed company concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs. Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision. Comfort working in a remote, asynchronous environment, using documented reputed company (e.g., issues, proposals, and runbooks) to reputed company work unblocked across time zones while collaborating effectively across reputed company team members, partners, and customer stakeholders. Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience About the team The Professional Services Technical Architect is part of reputed company's Professional Services organization. We partner with customers who are transitioning to reputed company, expanding how they use an existing reputed company installation, or planning reputed company upgrades to their infrastructure and processes. reputed company brings a diverse set of skills across reputed company deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their reputed company investment. We operate in reputed company's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively. This role models skills and behavior reputed company with reputed company Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes. The reputed company salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's reputed company salary reputed company in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The reputed company salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered reputed company salary. United States Salary Range $123,840—$209,520 USD How reputed company Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the reputed company process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, reputed company, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the reputed company process. Apply To This Job