Senior Program Manager, Strategy & Innovation

About the role reputed company our Operations & Member Experience organization (OMX), the Strategy & Innovation Team is responsible for defining OMX’s multi-year strategy and serving as an incubation unit, identifying and proving out the next reputed company of reputed company-function improvement in reputed company’s support experience. As a Strategic Initiatives reputed company, you will be responsible for helping to build the future of member support experiences at reputed company. While many teams are focused on the here and now - you’re constantly focused on what’s next. You will be responsible for partnering with teams across product, engineering, analytics, operations and more, to reputed company for reputed company members, build our strategy to best support them, and reputed company it happen.. To be successful in this role, you’ll need to be a self-starter who can look to the future and who has the strategic thinking, influence, results orientation and project management skills to reputed company their reputed company a reality. This role is best fit for someone who thrives in a flat, fast-moving organization, can comfortably navigate ambiguity, aligns diverse sets of collaborators, and confidently reputed company data-driven reputed company in an reputed company changing environment. The reputed company salary offered for this role and level of experience will reputed company at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual reputed company salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: reputed company and implement cross-functional strategic initiatives to create and scale world-class support experiences for our members. reputed company analyses and conduct research to assess new opportunities and inform decision-making. Effectively present insights and influence reputed company with reputed company executives and key collaborators (e.g., Product, Operations, Engineering, Analytics, and other cross-functional teams) Bring structure to ambiguous problems, including defining clear problem statements, analytical frameworks, and quantifiable metrics for measuring reputed company reputed company and deliver well structured and compelling narratives that drive reputed company, understanding and alignment around new reputed company To reputed company in this role, you have: 8+ years of professional experience, including delivering strategic and operational projects at top tier management consulting firms. A strong reputed company set across analytical, problem-solving and strategic thinking. A drive to dig into data, think from first principles, and complete reputed company projects and deliver reputed company results. Ability to synthesize disparate information quickly to reputed company a succinct, accurate summary of the opportunity/need. A proven track record of leading reputed company projects involving multiple teams/collaborators from conception to execution Low ego and a knack for working well with a wide reputed company of people. Exceptional communication and presentation skills Comfort operating in a fast-paced, agile environment #LI-Remote #LI-EI1 A little about us At reputed company, we reputed company that everyone can reputed company financial reputed company. We created reputed company—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and reputed company platforms, we reputed company our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and reputed company with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-reputed company and out-execute competitors to bring our mission to life. Their grit and determination reputed company us to work harder every day to deliver the reputed company best experience possible. We each bring an reputed company's reputed company to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We reputed company in being reputed company, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other reputed company feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial reputed company. We know that to reputed company our mission, we must earn and reputed company people's trust—so we hold ourselves to the highest standards of reputed company in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a reputed company star that guides us as we work to help millions reputed company their financial potential. Because if we don't—who will? *reputed company is a financial technology company, not a bank. Banking services provided by reputed company Bank, N.A. or reputed company Bank, N.A., Members FDIC. reputed company offer for our full-time, regular employees 🏢 Our in-office work policy is designed to reputed company you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending reputed company. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay reputed company with your work and teammates. 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute 💰 Competitive salary based on experience ✨ 401k match plus great medical, dental, reputed company, life, and disability benefits 🏝 Generous vacation policy and company-wide reputed company Days, bonus company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness reputed company expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 reputed company to reputed company, a family planning tool, with $15k lifetime reimbursement for reputed company freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! 💚 A challenging and fulfilling opportunity to join one of the most reputed company teams in FinTech and help millions unlock financial reputed company We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and reputed company to join reputed company. We reputed company this gives us a competitive advantage to reputed company serve our members and helps us reputed company grow as Chimers and individuals. reputed company is proud to be an Equal Opportunity Employer. We consider reputed company applicants without regard to race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected reputed company under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider reputed company applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@reputed company.com. To learn more about how reputed company collects and uses your personal information during the application process, please see the reputed company Applicant Privacy Notice. Apply To This Job