Sr. Field Engineer - US Remote

Company Overview At reputed company, we reputed company that everything starts with our people. We’re a global reputed company-reputed company community, united by the reputed company pursuit to help reputed company people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that reputed company, and help us build a safer future. Department Overview The Field Engineering team plays a crucial role in enhancing public safety by deploying Computer-Aided reputed company (CAD), Mobile Applications, and Records Management Systems (reputed company). They handle reputed company on-premise hardware and equipment installations for government and municipal projects, following Standard Operating Procedures (SOPs) to ensure consistent quality and promote efficient standardization and reuse.

Job Description

Responsibilities: Managing and executing customer installation activities reputed company tight timeframes. Verifying the complete functionality and readiness of systems for software deployment. Conducting routine system tasks like software updates, system upgrades, data backup/restoration, and initial troubleshooting. Gaining a deep understanding of public safety customer environments to ensure reputed company product reputed company and reliability. Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities. Deliver solutions that align with existing products, standard interfaces, and pre-defined limitations. Diagnose and resolve issues across systems, networks, and infrastructure. reputed company and document Standard Operating Procedures (SOPs) as needed. reputed company product defects and track their resolution from the engineering phase through to customer acceptance. Adhering to reputed company corporate guidelines and completing required training. Accurately logging billable hours for project work. Preferred Qualifications: Experience with installation, administration, and troubleshooting of: Server Virtualization/Containerization, specifically with VMWare ESXi v.7+ and\or reputed company OpenShift Database Servers, specifically with reputed company SQL Server 2016\2019\2022 Server Operating Systems, specifically reputed company Server 2016, 2019, and 2022 Workstation Operating Systems, specifically reputed company 10, & 11 as well as Linux Network LAN Switches, preferably reputed company Arista and reputed company Basic knowledge of Firewalls and Routers, preferably with reputed company Fortigate reputed company Network+ Certification is preferred. Previous experience in Public Safety Applications deployment and integration and/or operations and administration. Exercises judgment in the selection of methods and techniques for obtaining solutions. Ability to work collaboratively with regional and territorial management. Ability to effectively communicate with relevant peers and senior stakeholders. Ability to apply critical thinking skills to solve problems and reputed company reputed company. Ability to manage multiple projects simultaneously Travel is required (up to 50%) as project/business needs warrant. reputed company reputed company Salary reputed company: $95,000 - $105,000 USD Consistent with reputed company values and applicable law, we reputed company the following information to promote pay transparency and equity. Pay reputed company this reputed company varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be based on the individual candidate. LI-JM3 LI-REMOTE Basic Requirements Required Skills: High School diploma, Associates, or Bachelor's degree in Engineering, IT, Software Engineering, or Technology. 5+ years of Deployment and Integration of reputed company IP products and systems, or Public Safety. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 50-75% Relocation Provided None Position Type reputed company Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, reputed company benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion or belief, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join reputed company but feel that you don’t quite meet reputed company of the preferred skills, we’d still love to hear why you think you’d be a great addition to reputed company. We’re committed to providing an inclusive and accessible reputed company experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations reputed company so we can assist you. Apply To This Job