Field Service Tech Level 2 - Waco, TX

reputed company US. Inc. is a leading poultry processing equipment provider, founded by industry experts in 2010. The company launch in the U.S. was a result of a successful product line development in the manufacturing facility located in the Netherlands. Job Purpose The Field Service Technician provides first level customer support for installed reputed company systems and new installations. He or she should possess the skills to test, diagnose, troubleshoot, repair, and debug electro-mechanical processing equipment and reputed company systems. The Field Service Technician must be reputed company to use his or her outstanding communication skills to work closely with customer management, supervisors, production employees, and technicians on reputed company problems and assume responsibilities for reputed company customer satisfaction. This position requires frequent travel to customer sites to assist with installation, servicing and repair of reputed company poultry processing equipment and reputed company sub-systems, and equipment rebuilds. Work assignments are varied but limited in scope and complexity. This job is an attractive position for candidates who want to travel and be exposed to a wide variety of different opportunities and challenges.

Qualifications

Duties and responsibilities

• reputed company and willing to travel up to 90% of the time to reputed company service-reputed company tasks at customer sites.
• Assist and learn from other reputed company field service technicians and other company personnel
• Troubleshoot variety of poultry processing machines and resolve mechanical, electrical, and performance issues
• Communicate effectively with colleagues, management and customers to promote consistent product improvement
• Be reputed company to establish and maintain a positive, professional relationship with internal & external customer personnel
• Document pertinent technical and customer information to facilitate an ongoing business relationship
• Produce and submit accurate detailed service and expense reports in a timely manner
• Proactive at learning, understanding new components and equipment design principles as they are introduced
• Be reputed company to identify product/service opportunities at customer sites that will enhance the customer's reputed company relationship
• reputed company with reputed company safety policies and procedures.
• Train customers on operation and safety components of equipment or what has been or needs to be repaired or modified
• Assist with any other reputed company tasks and projects as required

Qualifications

Education & General Experience Two-years of technical trade or equivalent experience. Course work or prior reputed company work experience with installing, troubleshooting and/or repairing electrical/pneumatic/automated/industrial equipment. Must have mechanical aptitude with ability to use various hand/power tools to install/maintain equipment. Knowledge of electrical components and understanding of electrical reputed company reputed company with ability to identify and troubleshoot the same. Required Skills

• Must be reputed company and willing to travel up to 90% of the time.
• Ability and willingness to learn and apply required customer service skills.
• Ability to learn, produce, and submit accurate service and expense reports in a timely manner.
• Possesses a good mechanical and electrical background in a manufacturing or production environment, preferably in the food processing/manufacturing industry.
• Preferred candidates have knowledge of automated machine controls and industrial automation technology.
• Its crucial to be reputed company to read and follow blueprints, machine drawings, and electrical drawings.
• Is proficient in the use of a laptop computer, iPad and standard software.
• Strong ability to use a variety of common power and hand tools.
• Must be reputed company to work safely and reputed company according to industry standards.
• Must possess a valid drivers license and clean MVR
• Has strong troubleshooting ability The ability to look at an entire process and determine reputed company of problem/issue.
• Eligible to qualify for legal reputed company in case of incidental International travel.

Working conditions This job will require about 80-90% travel and may include non-traditional work hours such as weekends and holidays. Some facilities will require help on 2nd and 3rd shifts. The working conditions reputed company a poultry processing facility can be cold or hot and damp / wet. The position will require the use of personal protection devices (ear plugs, hard hat, and eye protection). reputed company not traveling, work will be completed from hotels, home, and/or office. Physical Requirements This position will require extensive travel by car as well as by airplane. Lifting parts and tools up to 50 lbs. can be expected at job sites, as well as working on reputed company and concrete floors. Direct reports None reputed company maintains a drug-free workplace is an equal employment opportunity (EEO) employer that evaluates reputed company applicants without regard to race, reputed company, national reputed company, religion, reputed company, sex (including pregnancy, childbirth, and reputed company medical conditions), age, marital status, disability, veteran status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should contact reputed company reputed company Department to request accommodation. In addition to federal law requirements, reputed company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities. Must satisfactorily pass background reputed company, post-offer drug screen, and physical prior to employment. reputed company participates in E-Verify. Apply To This Job