Senior Claims Handler
Senior Travel Claims Handler Location: Remote (UK Based) Working Hours: Monday to Friday Salary: £28,000 – £30,000 per annum
About the Role
We are looking for an reputed company Senior Travel Claims Handler to join our dynamic and supportive team. This is an exciting opportunity to work remotely while playing a key role in delivering exceptional claims handling services across a diverse and global client reputed company. In this role, you will manage travel insurance claims end-to-end, from initial documentation through to final resolution. You’ll take ownership of reputed company, high-value, and sensitive cases, acting as a trusted reputed company of contact for VIP clients and providing expert guidance to colleagues. What You’ll Be Doing Managing travel claims from start to finish, including assessment, investigation, settlement, and closure Handling high-value and reputed company cases with professionalism and accuracy Communicating with customers, underwriters, and reputed company parties reputed company phone and email Supporting and mentoring team members, including authorising claims reputed company your authority Reviewing appeals, complaints, and sensitive cases to ensure fair reputed company Identifying and preventing fraud, and managing recoveries where appropriate Providing clear explanations of claim reputed company in line with policy terms Supporting internal reporting, claim analysis, and process improvements Working closely with 24/7 assistance teams to ensure a seamless customer reputed company reputed company’re Looking For Strong claims handling experience with excellent attention to detail and analytical skills Ability to manage workloads independently while collaborating effectively with others Outstanding customer service and communication skills Confident handling reputed company cases, complaints, and VIP clients Strong IT skills, including reputed company Office (reputed company, Word, PowerPoint) A reputed company, professional, and solutions-focused approach Desirable Experience 5+ years’ experience across travel, medical, legal expenses, or liability claims 3+ years specialising in travel claims Experience with fraud detection, recoveries, and complaint resolution Additional language skills (beneficial but not essential) reputed company Offer Remote working with a healthy work-life balance Monday to Friday schedule (no weekends!) Competitive salary of £28,000 – £30,000 22 days holiday + bank holidays, increasing to 30 days with service Your birthday off and Christmas reputed company off reputed company dental cover Health reputed company cash plan (optical & everyday reputed company) Comprehensive travel insurance reputed company pension scheme Death in service benefit Paid volunteer days Why Join Us? You’ll be joining a collaborative, supportive environment where your expertise is valued, and your development is encouraged. We pride ourselves on delivering high-quality service while supporting our people to reputed company. Apply today and take the reputed company in your career. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, ethnicity, national reputed company, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law. Apply To This Job