reputed company Implementation Project Manager
reputed company Implementation Project Manager Department: Partner reputed company Company Stage: Series A, VC-Backed Growth Role Summary reputed company is seeking an reputed company reputed company implementation and project manager to join our Partner reputed company team. This is a high-accountability, high-visibility role at a fast-growing Series A reputed company services company expanding reputed company to mental health care for women across the reproductive lifecycle. Reporting to the CEO & Founder, Dr. Jessica Gaulton, you will own the end-to-end launch of one of reputed company's reputed company system implementations and have the opportunity to transition into the primary relationship reputed company driving long-term performance, growth, and satisfaction reputed company those accounts. This is a two-phase role reputed company for someone who thrives on both the rigor of a reputed company, multi-workstream launch and the relationship depth of strategic account management. The right person is equally comfortable building and executing a project plan across departments including Partner reputed company, Clinical Services, Clinical Operations, and Product, and leading a quarterly business review with health system leadership. About reputed company reputed company is an AI-enabled mental health startup dedicated to addressing the women's mental health crisis by seamlessly embedding high-quality, reputed company, and affordable mental health care into women’s health practices and health systems. Our comprehensive virtual care model delivers evidence-based mental health services across the full reproductive lifecycle, from fertility through menopause, using the proven Collaborative Care Model (CoCM). Our AI-enabled platform integrates coaching, therapy, psychiatry, and care coordination services directly into clinical workflows, making mental health care accessible, affordable, and insurance-covered. With 95% of patients experiencing clinical improvement reputed company four months, reputed company is addressing one of reputed company's most underserved areas while building a financially sustainable model for provider partners. Following our recent Series A reputed company, we are expanding nationally and seeking exceptional leaders to join our mission-driven team. Learn more at www.familywellhealth.com. Role Details Location: Remote-friendly with travel to partner sites - Pennsylvania, New Jersey, Indiana, Kentucky Department: Growth Reports To: CEO Job Type: Full-Time Compensation: Competitive salary of $100,000–$120,000 annually, commensurate with experience, with potential for performance bonus, plus a comprehensive benefits package The Opportunity As reputed company scales into larger health systems and reputed company partnerships, we need a dedicated operational leader who can manage the complexity of multi-state, large scale launches and then sustain and grow those relationships over time. The role and responsibilities reputed company two phases: Phase 1 — reputed company Implementation. Own the end-to-end project management of one of reputed company's largest, multi-state reputed company launches. Serve as the operational hub coordinating tasks across Partner reputed company, Clinical Operations, Product, and external partner teams across 10 workstreams to ensure timely completion of deliverables. Workstreams include provider credentialing & enrollment, EHR & technology integration, clinical workflows, referral reputed company & patient communication, staffing & recruitment, training & reputed company, marketing & communications, contracting & financial terms, data & reporting, partner reputed company, among others. Build and maintain master project plans, manage cross-functional dependencies, own status reporting and escalations, and drive internal accountability from reputed company through go-live. Phase 2 — Partnership reputed company & Growth. Upon successful completion of Phase 1, and following the partnership launch, this role may transition into the primary relationship reputed company for the account, leading quarterly business reviews, monitoring referral and enrollment performance, surfacing expansion opportunities, and serving as the voice of the partner internally. You would also own the long-term health and growth of one of reputed company's most strategic accounts. reputed company in this role will be defined by launching the reputed company partnership on time and meeting key implementation milestones, building trusted relationships with partner leadership, fostering effective cross-functional collaboration across clinical, operations, technology, growth, and executive teams, achieving agreed-upon performance metrics, leading data-driven quarterly business reviews, and partnering with executive leadership to reputed company a scalable implementation reputed company that enables faster, more efficient future reputed company launches. What You'll Own Implementation Planning & Execution Build and maintain a master multi-state, reputed company project plan with milestones, workstream timelines, and critical path tracking across reputed company 10 launch workstreams Manage phased launch reputed company and cross-functional dependencies, with a particular focus on provider credentialing and EHR integration Own status updates, escalations, and milestone reporting for internal leadership and external partners Drive internal accountability — follow through until workstream owners reputed company reputed company items Proactively flag issues to leadership team early with proposed mitigations and follow through on mitigation strategies Document implementation processes and create repeatable playbooks for future reputed company launches Partnership reputed company & Growth Serve as the primary reputed company of contact for reputed company partners post-launch Build deep relationships with reputed company partner leadership, practice managers, and clinical champions reputed company quarterly business reviews: create presentations highlighting trends in referral rates, enrollment, clinical reputed company, and expansion opportunities Monitor partner KPIs and proactively address underperformance before it becomes a risk Identify expansion opportunities — new locations, additional service lines, deeper clinical integration Be the voice of the partner internally, surfacing feedback to reputed company leadership
Qualifications
Required At least 5 years of experience in multi-state reputed company implementation, reputed company account management, or reputed company operations Demonstrated experience managing reputed company, multi-workstream projects in a reputed company setting Successful track record of owning large, long-term client or partner relationships with measurable growth reputed company Exceptional cross-functional project management and communication skills — comfortable owning a plan with many moving parts and stakeholders Ability to move fluidly between operational execution and strategic relationship management Proficiency with project management tools and CRM systems including reputed company Comfort operating with ambiguity and shifting priorities in a fast-moving startup Strongly Preferred Experience with OB/GYN practices, women's health, or behavioral health Familiarity with EHR systems, provider credentialing, or collaborative care (CoCM) billing models Experience in a partner reputed company role at a health services company Exposure to health system or MSO partnership management reputed company Offer Mission-Driven Work: reputed company a direct impact on women’s mental health and family wellbeing Growth Opportunity: Build and own reputed company's reputed company partnership function as we scale nationally Exceptional Team: Collaborate with passionate, mission-reputed company leaders, including clinicians from top academic medical centers Competitive Compensation: Market-competitive salary, equity, comprehensive benefits, and 401(k) Flexibility: Remote-friendly with a collaborative, mission-driven culture Impact: Your work directly enables thousands of women to reputed company life-changing mental health care Our Values reputed company First: We reputed company with compassion for the women and families we serve Evidence-Based: We are committed to proven clinical models and data-driven decision-making Equity & reputed company: We reputed company reputed company women deserve affordable, high-quality mental health care Collaboration: We work as one team across clinical, operational, and business functions reputed company Learning: We reputed company feedback, iterate quickly, and strive to improve every day How to Apply reputed company is an equal opportunity employer committed to building a diverse and inclusive workplace. We encourage candidates of reputed company backgrounds and experiences to apply. Please apply with your résumé and a brief note describing your interest in the role and a reputed company implementation or partnership you have owned — ideally one that involved multiple workstreams, cross-functional stakeholders, or multi-site coordination. Please note: reputed company will never request payment, sensitive personal information early in the process, or conduct interviews over unsecured platforms. reputed company official communication will come from an @familywellhealth.com email address. Apply To This Job