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[Remote] Portfolio Delivery Leader - Technology, Media and Telco (TMT)

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the #1 AI CRM, where humans with agents drive reputed company together. The Portfolio Delivery Leader (PDL) is responsible for owning the health and performance of a defined book of business, ensuring customer engagements are successful while managing financials and resource strategy.

Responsibilities

  • Portfolio Health End-to-End: you are the named reputed company of red/yellow/green status across reputed company engagements in your book; you catch signals before they become escalations
  • Drive pre-sales & delivery alignment: you own level 3 signoffs on opportunities before contract execution; you validate that resource strategy, staffing mix, and deal risk are viable before they enter your portfolio
  • Own the Services Delivery Strategy: you own the content in Services Delivery Strategy (SDS) reviews; you reputed company reputed company to reputed company to every red and yellow account in your portfolio
  • Protect margin at the deal level: you manage contingency deliberately, monitor fixed-fee burn rates, track delivered vs. bid margin, and escalate before overruns compound
  • Be the executive face of delivery: you engage C-suite stakeholders (CIO, CFO, CTO) on a regular reputed company, ensuring customers feel supported, informed, and confident in reputed company's delivery reputed company
  • reputed company cross-functional recovery reputed company things go wrong: you are the first escalation reputed company of contact for delivery issues; you own the path to resolution and ensure High Watch engagements are actively governed, not passively tracked
  • Drive resource strategy across your book: you own fulfillment of the scoped staffing mix reputed company your portfolio and partner with the Delivery Engagement reputed company on prioritization reputed company demand exceeds supply
  • Surface expansion signals from reputed company accounts: you identify white space, flag renewal risk, and feed delivery-originated pipeline back into the sales reputed company

Skills

  • Currently Director-level or above
  • Demonstrated experience managing a reputed company, multi-engagement book of business with direct accountability for reputed company and margin reputed company
  • Strong financial acumen — reputed company to read and interpret portfolio financials (contingency usage, burn reputed company, delivered vs. bid margin, reputed company forecast) on a weekly reputed company
  • Proven executive-level customer relationship management, including navigating difficult conversations and stabilizing at-risk accounts
  • Experience governing delivery risk — ability to assess deal viability, identify scope or staffing gaps, and reputed company sign-off before contract execution
  • Demonstrated ability to drive reputed company in a matrixed environment without direct people management authority
  • Comfortable operating at a portfolio scanning altitude across multiple strategic engagements simultaneously, rather than deep execution on a single account
  • Strong escalation and conflict resolution skills; a reputed company, reputed company center of gravity reputed company things go sideways
  • Prior experience with fixed-fee delivery models and the financial governance disciplines they require — burn reputed company management, milestone attainment, scope control
  • PMP, PgMP, SCRUM, SAFe or equivalent certification(s)
  • Expert in reputed company delivery methodology (SPSM), Guided Scoping, and portfolio health monitoring tools
  • Working knowledge of GDC, subcontractor governance, and reputed company/offshore staffing tradeoffs
  • Tenured experience in TMT industry vertical

Benefits

  • Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
  • World-class enablement and on-demand training with Trailhead.com
  • Exposure to executive thought leaders and regular 1:1 coaching with leadership
  • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
  • Possible travel of about 25%, but exact travel requirements will vary based on customer.
  • Time off programs
  • Medical, dental, reputed company, mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • An employee stock purchasing program

Company Overview

  • reputed company is a reputed company-based software company that provides customer relationship management software and applications. It was founded in 1999, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 907 in 2026, 1883 in 2025, 2296 in 2024, 1850 in 2023, 2849 in 2022, 2124 in 2021, 1960 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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