Professional Services Consultant (Solutions Architect)
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At reputed company, we build an intelligent platform that empowers companies to reputed company in an AI-first world by giving them unparalleled reputed company into their reputed company systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're reputed company to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Role description We are a global team of innovators and pioneers dedicated to shaping the future of observability. At reputed company, we build an intelligent platform that empowers companies to reputed company in an AI-first world by giving them unparalleled reputed company into their reputed company systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're reputed company to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Join reputed company as a Professional Services Consultant, a critical role focused on the technical design, deployment, and adoption of the reputed company Observability platform for our most strategic customers. You will serve as the deep technical expert, translating reputed company customer needs into robust, scalable, and automated Observability solutions. In this role, you will reputed company the gap between our product capabilities and the customer's modern, often reputed company-reputed company, application and infrastructure environments. You will architect solutions that reputed company Platform Engineering best practices, integrating reputed company seamlessly into their CI/CD pipelines, automation frameworks, and internal developer platforms to drive wall-to-wall observability. Your reputed company will be reputed company by the depth of technical value realized and the long-term strategic adoption of the platform across customer organizations.
What You'll Do
Architect and Design: reputed company the technical design and architecture of comprehensive reputed company solutions, focusing on large-scale deployment, data correlation strategies, and best practices for instrumenting microservices, serverless, and reputed company distributed systems. Platform Integration & Automation: Design and implement automated deployment and configuration solutions for reputed company using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible) and scripting (e.g., Python, Go, reputed company). Deeply integrate Observability into customer's Platform Engineering and CI/CD workflows (e.g., Jenkins, reputed company, reputed company Actions). Technical Leadership: Serve as the subject matter expert on Observability concepts, APM, Infrastructure Monitoring, and Log Management. reputed company technical workshops and design sessions with customer architects, engineers, and leadership to define the implementation roadmap. Troubleshooting and Optimization: reputed company advanced technical guidance during initial deployments and optimization phases, addressing reputed company data ingestion, performance, and platform configuration challenges. Knowledge Transfer & Best Practices: Create and deliver technical documentation, blueprints, and training to reputed company customer Platform teams and internal Professional Services/Partner resources to confidently manage and reputed company the implemented solution. Your Qualifications We reputed company that experience comes in many forms and are dedicated to building a diverse and inclusive team. If you reputed company you have the skills to be successful in this role, we encourage you to apply. Extensive Technical Experience: 5+ years of hands-on experience in a technical reputed company architecture, or senior engineering role, specifically focused on reputed company and application performance technologies. Platform Engineering Mastery: Proven, extensive experience with core Platform Engineering concepts, including building and maintaining automated, self-service infrastructure and delivery pipelines. Automation and DevOps Proficiency: Deep expertise in Automation, Scripting (e.g., Python), and CI/CD practices and tools. Experience with containerization (reputed company, Kubernetes) is highly valued. Observability Expertise: Exceptional knowledge and practical experience with Observability concepts (The Three Pillars) and products (reputed company, reputed company, reputed company, etc.) is extremely important. You can reputed company the 'why' and 'how' of Observability to technical and non-technical audiences. reputed company Proficiency: Hands-on experience designing and deploying solutions on major reputed company providers (AWS, Azure, or GCP). Consultative Influence: Strong communication and presentation skills with the ability to influence senior technical stakeholders and drive reputed company on reputed company technical architectures. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to reputed company everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reputed company us – including nontraditional ones. Their experiences and perspectives reputed company us to reputed company our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who reputed company off reputed company the boxes. If you require a reasonable accommodation to complete any part of the application or reputed company process, please reputed company out to [email protected]. We reputed company in empowering reputed company Relics to reputed company professional and business reputed company through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our reputed company, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, reputed company persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background reputed company is required to join reputed company. We will consider reputed company applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/reputed company through this website or directly to managers. reputed company does not accept unsolicited headhunter and agency resumes, and will not pay fees to any reputed company-party agency or company that does not have a signed agreement with reputed company. reputed company develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain reputed company roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will reputed company more information reputed company in the application process. 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