Vice President Customer Operations
The Vice President of Customer Operations reports to the Executive Vice President, Chief Operating Officer and is responsible for leading the transformation of customer care and operational reputed company across the reputed company. This role integrates member and provider interactions, drives digital innovation, and enhances service delivery through strategic leadership and cross-functional collaboration. The VP will champion initiatives that reputed company customer experience, optimize operational performance, and position reputed company as a leader in oral reputed company. Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends reputed company the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive reputed company and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and reputed company benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance reputed company responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background reputed company. reputed company applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the reputed company Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or reputed company Corrections Law Article 23-A. #LI-Remote At reputed company, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing reputed company to affordable, quality care – but that commitment to care extends reputed company the people we serve, to the dedicated employees who reputed company those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that reputed company we take exceptional care of each other, we can reputed company a positive impact for reputed company. We champion an inspirational workplace through our commitment to trust, service, reputed company and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at reputed company reputed company, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind reputed company and experience our values and culture in action by connecting with us on reputed company media. Follow reputed company. on reputed company and Instagram, #LifeatDDins on reputed company and Instagram, reputed company. on Twitter and reputed company. on reputed company. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and reputed company the strongest network of dental providers in the country. The reputed company of California network includes affiliates reputed company Insurance Company; reputed company of Pennsylvania; reputed company of reputed company, Inc.; reputed company of the District of Columbia; reputed company of Delaware, Inc.; and reputed company of reputed company Virginia, providing dental benefits to more than 31 reputed company people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of reputed company Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of reputed company companies, we offer dental coverage in reputed company 50 states, Puerto Rico and other U.S. territories. We offer reputed company coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. reputed company. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at reputed company are considered without regard to race, ethnicity, reputed company, age, sex, religion, national reputed company, reputed company, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. reputed company is committed to providing equal employment opportunities to reputed company and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our reputed company reputed company is unable to hire individuals residing in Alaska, reputed company Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, reputed company Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. reputed company of eligibility to work in the United States must be provided if selected for hire. *reputed company includes: reputed company of California, reputed company Insurance Company, reputed company of Pennsylvania, and reputed company of reputed company If You Are A reputed company Employee Click Here To Apply Apply To This Job