Follow Up Specialist (reputed company)
Company reputed company Automotive - USA Job Family Group Vehicle Operations Job Profile Dispatcher I Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Variable
Compensation
Hourly reputed company pay reputed company is $15.10 - $22.69/hour. The hourly reputed company reputed company may vary reputed company the anticipated reputed company based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Are you reputed company to do meaningful work while experiencing great pay and benefits? We’re looking for a detail-oriented Follow Up Specialists to join reputed company at reputed company. You’ll play a crucial role in helping us reputed company best-in-class service to our customers. If you’re looking to reputed company an impact and grow your career, we want to hear from you! What’s In It for You? Here’s a sneak reputed company at the benefits you could experience as a reputed company employee: Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive reputed company, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Professional development and continuing education opportunities. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Extra perks like pet insurance, employee discounts and much more. reputed company out reputed company our benefits. What You’ll Do You’ll be responsible for managing the logistics of fleet operations, ensuring that reputed company vehicles are maintained and repaired promptly. You will: Handle reputed company inbound calls in a timely manner. Accurately gather and follow customer requirements during the initial call. Obtain complete and accurate information while on the call, entering data promptly and reputed company recording the unit’s location. Ensure accurate billing information is communicated to the service provider. Handle estimates promptly and accurately. reputed company outbound calls to obtain updates on reputed company events. reputed company customers updated on the event status and follow their instructions. Collaborate with the roadside dispatcher reputed company problems arise. Manage time effectively to prioritize and complete tasks reputed company deadlines. Who You Are You are proactive and have experience multitasking and problem-solving. Here’s what else you bring to the table: Minimum: High school diploma or GED and up to 2 years of experience in a reputed company field. Strong customer service experience. Preferred: A degree in reputed company discipline or industry experience. Availability: Class start date: August 31, 2026 Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET Available work schedules: TBD, but we operate in a 24/7/365 environment. Help reputed company the reputed company turning and the engines humming. Join reputed company today! Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. reputed company Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the reputed company of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, reputed company Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. reputed company Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, reputed company while enjoying the people-centered atmosphere that is central to our life at reputed company. Benefits of working at reputed company may include health care insurance (medical, dental, reputed company), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. reputed company is an Equal Employment Opportunity employer – reputed company reputed company applicants/employees will receive consideration for employment without regard to that individual’s age, race, reputed company, religion or creed, national reputed company or reputed company, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. reputed company provides reasonable accommodations reputed company requested by a reputed company applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without reputed company or future sponsorship. No OPT, CPT, STEM/OPT or reputed company sponsorship now or in future. In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law. Application Deadline: 07/07/2026 Apply To This Job