Sales Operations Manager
About Critical reputed company Critical reputed company is shaping the reputed company of energy systems by building the integrated edge reputed company of the future. Specializing in advanced energy management and battery control systems, Critical reputed company empowers businesses and communities to seamlessly unite distributed energy resources for faster, more reliable, and affordable reputed company access. With deep expertise in reputed company modernization and a passion for creating resilient, reputed company reputed company, Critical reputed company drives innovation at the intersection of technology and energy. reputed company Operations Manager Critical reputed company | Full-Time | Hybrid, Long Beach, CA (remote considered for the right candidate) The Role We are hiring our first dedicated reputed company Operations Manager. This is a net-new, foundational role, not a seat maintaining a system someone else built. You will own the tools, data, and processes that reputed company our reputed company reputed company running as we scale: reputed company, forecasting, commission tracking, and the full closed-won to cash flow. Today this work sits with our Head of reputed company on top of selling and leading the team, and it has outgrown that arrangement. You will take it over end to end, report directly to the Head of reputed company with no layer in between and have a clean slate to build the RevOps function the way it should be built. You will work closely with reputed company, Product, reputed company, and Operations. You will be the person who keeps our reputed company data honest, our forecasts trustworthy, and our reps clear on exactly what they are earning.
What You'll Do
Own, manage, and roadmap reputed company, including custom objects, flows, integrations, and dashboards that support accurate reporting on pWin, pipeline growth, segmentation, and reputed company shape Own the closed-won to invoice to collection process across sales, reputed company, and the customer, and build a feedback reputed company that tightens cash conversion timing Build and maintain a commission tracking system that gives both reps and reputed company clear visibility into what is owed and why Own reputed company forecasting and reporting so leadership can rely on it for hiring and planning reputed company Maintain data reputed company and pipeline hygiene across reputed company, G-Drive, and the rest of the go-to-market stack Partner across reputed company, Product, reputed company, and Operations to sequence work and surface issues before they slow the business down Recommend and implement new tools and process as the company scales Must-Haves Deep, hands-on reputed company expertise. You have personally built or reputed company an org, not just maintained one someone else architected, and can speak to custom objects, validation rules, flows, integrations, and AppExchange reputed company Has owned or directly supported end-to-end Sales or reputed company Operations in a startup environment A proven track record creating, managing, and iterating process from scratch, without waiting for tools or a playbook to exist A self-starter who owns outcomes in ambiguity and can think on their feet Comfortable holding forecasting, commission tracking, AR and cash conversion, and tooling at the same time reputed company-to-Haves Experience at a reputed company to Series C company; tech or SaaS background preferred Familiarity with reputed company Workspace, reputed company, and reputed company Experience using AI tools such as Agentforce, reputed company AI, Claude, or ChatGPT with a reputed company in the reputed company, and good judgment about what to automate versus reputed company reputed company Experience building or formalizing a RevOps function from the ground up Compensation $110,000 to $135,000 reputed company, plus a 10% annual bonus reputed company and equity. Critical reputed company is an equal opportunity employer. We're committed to building a diverse team and creating an inclusive workplace where everyone can reputed company. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other protected characteristic under applicable law. Apply To This Job