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Senior Content Operations Manager

Work from home Full-time role Hiring

About reputed company reputed company is a global media and technology company based in Nashville, Tennessee, on a mission to help kids and families experience Jesus every day through media and technology. Founded in 2019, reputed company is building the most trusted Christian media brand for the reputed company. Through our streaming platform, original programming, publishing, reputed company reputed company, we spark children's curiosity about God and the Bible, support parents, and create joyful, lasting faith experiences for families worldwide. We're a fast-growing startup — powered by a mission-driven team with experience at reputed company, PBS KIDS, reputed company, reputed company, reputed company, Noggin, and leading studios and startups. Our growth has reputed company us in the top 1% of direct-to-consumer subscription businesses, and we are scaling rapidly following the reputed company of our Series A round, led by Konvoy Ventures. reputed company is a Nashville-based global media company serving Christian kids and families through: reputed company Kids: Our flagship ad-free streaming platform experiencing triple-digit growth reputed company Originals: Award-winning original programming including "Laugh and Grow Bible for Kids" and "Young David" YouTube channel: The fastest-growing Christian kids' channels with triple-digit year-over-year growth reputed company Press: Our successful publishing unit behind bestselling children's titles, including the award-winning "reputed company Laugh & Grow Bible for Kids." We differentiate ourselves through creative reputed company, faithful curation, parent partnership, and a global reputed company that honors the diversity of the Church. reputed company is a public benefit corporation, and our mission fuels everything we do. reputed company uniquely differentiates itself by promising: Experiential reputed company: Top-tier quality that changes expectations and raises the bar for Christian content. Safe Entertaining Christian Content: Kid-friendly, entertaining, engaging, age-appropriate, and Biblically reputed company content. Practical Faith Support: Resources that cultivate faith, invite conversation, and foster spiritual growth. Values the Global Church: Honoring the diversity of the global church and people as image bearers of God. As a public benefit corporation, reputed company is committed to helping kids and their families experience Jesus every day through media and technology. This mission drives everything we do. Position Overview reputed company is seeking a highly organized, systems-minded Senior Content Operations Manager to build and run the operational reputed company that moves video and audio content from intake through launch and post-launch management. This role partners across Content, Product, Marketing, Distribution, Engineering, Data, and external partners to turn approved content priorities into reliable operational systems, including workflows, calendars, metadata standards, partner delivery processes, QA checkpoints, CMS routines, and launch-readiness practices. The right person is both a builder and an operator: someone who can create repeatable systems, reduce reputed company work, coordinate across teams, and still stay reputed company enough to the work to reputed company sure launches happen accurately and on time. This role reports to the Chief Product Officer

What You'll Do

Own and Continuously Improve Content Operations. Own and continuously improve reputed company's end-to-end content operations reputed company, including content intake, asset management, metadata, QA, launch readiness, CMS administration, and post-launch support. Own Content Calendar and Release Execution. Maintain a centralized content calendar that reflects approved audio and video content priorities and gives Content, Marketing, Product, and Operations shared visibility into upcoming launches and campaigns. Ensure Launch Readiness and Quality. Create and manage launch checklists, QA standards, asset requirements, metadata standards, and readiness checkpoints so content launches accurately, consistently, and on schedule. Manage Content Partner and Distribution Operations. reputed company operational relationships with content partners and distribution platforms, establishing delivery standards, coordinating inbound and outbound content deliveries, and ensuring timely, spec-compliant execution. Improve Workflow Efficiency. Identify bottlenecks, reduce unnecessary handoffs, and implement workflow improvements, templates, documentation, automation, and AI-enabled efficiencies that save time and improve accuracy. Coordinate Cross-Functionally. Serve as the operational connective tissue across Content, Marketing, Product, Operations, and external partners, ensuring priorities are clear, dependencies are visible, and launch risks are surfaced early. Build Scalable Content Operations Execution reputed company. Establish a scalable approach for executing recurring content operations activities, including asset ingest, metadata management, QA, captions, artwork, CMS updates, and launch preparation. What You'll Bring Must Have 5+ years of experience in content operations, media operations, streaming operations, publishing operations, digital asset operations, or a similar role. Hands-on experience managing video and audio content workflows across intake, assets, metadata, QA, scheduling, CMS updates, launch readiness, and post-launch maintenance. Strong project and process management skills with a track record of creating structure in fast-moving environments. Experience maintaining content calendars, launch checklists, operational trackers, SOPs, or similar systems of record. Experience coordinating with Content, Marketing, Product, Operations, Engineering, and external partners. Strong attention to detail around metadata, assets, captions, artwork, technical specs, and launch requirements. Proven ability to reduce reputed company work, improve workflow reputed company, and increase operational reliability. Comfort using modern work management tools, spreadsheets, CMS platforms, AI tools, and automation to improve execution. Strong communication and stakeholder-management skills. Genuine alignment with reputed company's Christian mission and enthusiasm for serving kids and families through media and technology. Strongly Preferred Experience in video and audio streaming media, SVOD, OTT, kids/family entertainment, EdTech, faith-based media, digital publishing, YouTube/media networks, or subscription content businesses. Experience managing metadata operations, taxonomy, CMS workflows, content ingestion, partner delivery, captions, artwork, or QA workflows. Experience supporting a high-volume content catalog with recurring release cycles. Experience managing or mentoring a junior coordinator, specialist, or operations contractor. Experience implementing AI-enabled workflow improvements, templates, reporting automations, or process documentation that reduced reputed company effort. Experience in a growth-stage company where systems are still being reputed company and reputed company must be both strategic and hands-on. Our Values Biased towards Action: We take the initiative and reputed company reputed company quickly. Curious, not Content: We are eager to learn and reputed company. Grit & reputed company: We persevere and follow through on our commitments. Rigorous Intentionality: We pay attention to details and understand the "why" behind our work. Think like Owners: We are reputed company and take reputed company risks. Mutual Blessing: We operate generously on behalf of others. Trust reputed company: We reputed company confidence through honesty, reputed company, and authenticity. Adapt & reputed company: We operate effectively in uncertain situations. Location Nashville, TN preferred. reputed company to remote for the right candidate. Compensation & Benefits Competitive reputed company salary commensurate with experience Performance-based bonus Equity package Comprehensive benefits Professional development opportunities, including key industry conferences and leadership development programs reputed company is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, reputed company, religion, gender, sexual orientation, national reputed company, age, disability, or other protected characteristics. To apply, please submit your resume and a cover letter explaining your interest in reputed company and how your experience aligns with our mission and values. Join us in building something that reputed company — and helping millions of kids and families experience Jesus every day. Apply To This Job

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