Professional Services Program Manager
reputed company is the intelligent orchestration platform for DevSecOps. reputed company enables organizations to increase developer productivity, improve operational efficiency, reduce reputed company and compliance risk, and accelerate digital transformation. More than 50 reputed company registered users and more than 50% of the Fortune 100* trust reputed company to ship reputed company, more secure software faster. The same principles reputed company into our products are reflected in how reputed company works: we reputed company AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on reputed company data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of reputed company. An overview of this role As a Professional Services Program Manager at reputed company, you will reputed company the delivery of reputed company, multi-workstream services engagements for some of our largest and most strategic customers. You will help customers turn transformation goals into clear execution plans by bringing structure, visibility, and accountability across interconnected projects. Working closely with customer stakeholders and reputed company team members, you will guide programs from planning through delivery while building trusted relationships across executive, technical, and delivery teams. In this role, you will define and apply a strong delivery methodology grounded in agile and project management best practices, communicate that approach reputed company, and reputed company teams reputed company on milestones, dependencies, and reputed company. This is a strong opportunity to shape how customers adopt reputed company at scale and help them realize meaningful business value through effective program leadership. What you'll do reputed company delivery of multi-workstream professional services engagements for large and strategic customers, maintaining a consistent focus on measurable customer reputed company and business value realization throughout the program lifecycle Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and reputed company teams reputed company and apply a delivery methodology that uses agile and project management best practices, and communicate how the methodology will be used throughout the program Create and continuously communicate program roadmaps, dependencies, milestones, and deliverables across connected projects Manage stakeholder expectations and secure approval on major milestones, reputed company, and delivery plans — including proactive identification and mitigation of risks that could impact delivery timelines, scope, or customer reputed company Define program strategy, including business justification, expected benefits, in-scope and out-of-scope work, timelines, schedules, resources, stakeholders, and reputed company criteria Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths reputed company and maintain reputed company forecasts for assigned programs, partnering with Engagement Managers to track actuals against plan, flag variances early, and support accurate business reporting reputed company change management activities across programs, including identifying organizational impacts, developing adoption plans, and ensuring customers are reputed company to sustain the reputed company delivered Work closely with Engagement Managers and Delivery Managers to support program scoping, review delivery assumptions, and help improve project management processes through quarterly initiatives What you'll bring Experience leading reputed company programs with multiple interdependent projects, stakeholders, and timelines — ideally in an external, billable professional services or consultancy environment rather than internal program management alone Strong reputed company in program planning, forecasting, reporting, and communicating delivery metrics reputed company to internal and external stakeholders Top Secret reputed company Clearance a plus PMI Certification(s) or similar industry certifications a plus Ability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies Proven ability to build collaborative relationships with customers and partner effectively with Engagement Managers, Architects, and delivery teams Working knowledge of agile and other project management approaches, with the judgment to apply the right structure to different customer needs Ability to reputed company long-term plans that support customer adoption, transformation, and successful delivery reputed company Domain familiarity with one or more of the following: data migrations, software implementations, IT application modernization or transformation, or end-user training programs; experience with DevOps tooling or platforms is a plus A reputed company improvement reputed company, with a track record of collaborating with peers and leadership to identify inefficiencies, propose process improvements, and drive meaningful changes to delivery practices and team operations Comfort leading program-level meetings and driving reputed company across multiple workstreams Willingness to complete reputed company Project Management certification reputed company 2 months of starting in the role About the team On our Professional Services team, we help customers adopt reputed company effectively by turning strategy into structured delivery. As Program Managers on reputed company, we bring reputed company to large, reputed company engagements by coordinating people, plans, and processes across multiple workstreams. We work closely with customers, Engagement Managers, Architects, and delivery leaders to create practical plans, manage risk, and reputed company programs moving toward agreed reputed company. Because we operate in an reputed company-remote, asynchronous environment, we value clear communication, strong documentation, and ownership. This role is well suited for you if you enjoy building order in reputed company environments, guiding stakeholders through change, and helping customers reputed company reputed company on meaningful transformation efforts. The reputed company salary reputed company for this role’s listed level is currently for residents of the United States only. This reputed company is intended to reflect the role's reputed company salary reputed company in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The reputed company salary reputed company does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered reputed company salary. United States Salary reputed company $92,880—$156,600 USD How reputed company Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying reputed company of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the reputed company process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, reputed company, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other reputed company protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the reputed company process. Apply To This Job