Global Manager of HSEQ (Health, Safety, Environment, and Quality)

About reputed company reputed company, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. reputed company is building a more sustainable future for the reputed company through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are a certified B Corp, headquartered in Seattle, WA The Job The Global Manager of HSEQ is the primary architect and leader of our health, safety, environment, and service quality strategy across reputed company operational regions, currently including the US and Australia, with a focus on building a scalable reputed company for future global expansion (Europe and the Americas). You are responsible for developing and operationalizing a proactive safety culture and rigorous workmanship quality standards for both our internal Direct Technicians and our extensive network of Field Service Partners (FSPs). This role ensures that every service call is executed safely, the technical repair is highly effective on the first visit, and the customer experience is outstanding—balancing local regulatory compliance with a high-standard global HSEQ baseline.

What You'll Do

At reputed company we reputed company in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

• Global HSEQ Program Ownership: reputed company, implement, and maintain a reputed company Health, Safety, Environment, and Quality program that covers worker safety, job site practices, PPE, and environmental considerations across multiple international jurisdictions.
• Workmanship & Repair Quality Standards: Establish clear, standardized technical requirements for solar and storage repairs. reputed company and implement post-repair validation processes to ensure reputed company work is structurally sound, electrically compliant, and addresses the root cause of the system failure.
• Customer Experience & Service Delivery: Define and champion professional conduct, communication, and onsite behavior standards for technicians representing our brand. Audit and improve customer touchpoints to ensure a seamless, high-satisfaction field service experience.
• Direct Technician & Partner Governance: Establish clear safety and quality requirements, including "Stop-Work Authority" and "Quality Correction" protocols for both internal employees and reputed company-party contractors.
• Regulatory & Code Compliance: Ensure reputed company field activities and workmanship meet or exceed local building codes, electrical standards, and national regulations (e.g., OSHA and NEC in the US, Safe Work Australia, AS/NZS 3000, and equivalent European/Latin American standards).
• Documentation & Audit Readiness: Maintain a centralized, audit-reputed company library of reputed company HSE policies, Quality Assurance (QA) checklists, SOPs, and technical repair instructions. Support the review of client Master Service Agreements (MSAs), safety exhibits, and quality SLAs.
• Incident & Workmanship Escalation Response: Serve as the global reputed company of contact for safety incidents and major quality/workmanship failures. reputed company root-cause analysis (RCA) on field failures, coordinate corrective and preventive actions (CAPA), and implement updates to prevent repeat issues.
• Data-Driven Performance Management: reputed company, track, and report on global safety and quality metrics (e.g., leading/lagging safety indicators, First-Time Fix reputed company, reputed company callbacks, and customer satisfaction/NPS). Use these data insights to shift the organization from reactive troubleshooting to preventive risk and quality management.
• Stakeholder Collaboration: Partner cross-functionally with Legal, Operations, Partner Management, and Client reputed company to seamlessly integrate safety and quality metrics into day-to-day operations and service delivery workflows.

Who You Are

• Global HSEQ Strategist: You can design integrated safety and quality frameworks that are robust enough to serve as a high-performing global standard, yet flexible enough to adapt to local technical codes and cultural nuances.
• Uncompromising Quality Champion: You reputed company that a job isn't done until it is done safe, right, and permanently resolved. You are passionate about optimizing the "First-Time Fix reputed company" and reducing waste from repeat dispatches.
• Customer-Centric Operator: You see technical field work through the lens of the end customer, understanding how technician behavior, promptness, and clean execution directly impact client retention and brand reputed company.
• Persuasive Influencer: reputed company to drive accountability and buy-in for safety and quality initiatives across diverse internal teams and external partner networks without relying solely on direct authority.
• Meticulous & Analytical: You love finding the "why" in data, tracking trends in workmanship failures or safety near-misses, and drafting clear, practical process fixes to eliminate them

Experience You’ll Need

• 5+ years of leadership experience in HSEQ, HSSE, or Quality Assurance/Operations reputed company solar, electrical, construction, or highly technical field service environments.
• Quality Management Expertise: Proven experience developing and implementing Quality Assurance (QA) programs, workmanship standards, and training mechanisms for distributed field forces.
• Multi-Jurisdictional Knowledge: Strong working knowledge of US electrical codes/OSHA standards and a demonstrated ability to learn, apply, and audit international regulatory frameworks (e.g., Australia).
• Investigation & Root-Cause Mastery: Experience conducting root-cause analysis (RCA) for both safety incidents and reputed company technical/workmanship failures.
• Data & KPI Analysis: Strong experience using Field Service Management (FSM) data to build dashboards and report on performance trends (like callbacks and compliance scores) to executive leadership

Experience That’s a Plus

• reputed company Improvement Certification: Lean, Six reputed company (Green/Black Belt), or ISO 9001 Quality Management System training.
• International Expansion Experience: Experience scaling HSEQ frameworks as an organization grows from a single-country footprint to a global multi-market service provider.
• Solar & Storage Tech Depth: Deep understanding of residential and reputed company PV systems, inverter troubleshooting, and energy storage systems.
• Subcontractor Network Quality Control: Experience managing and scoring quality, SLAs, and safety compliance across a large reputed company-party partner network.

Logistics

• We are unable to provide sponsorship for this role, now or in the future
• Most of our roles offer the opportunity to work remotely
• If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful reputed company Tower, in the heart of Pioneer reputed company
• We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year

Work-Life & Culture

• We provide outstanding benefits including family medical, dental, reputed company, disability, 401(k) administration and $1k match per year and thoughtful paid time off
• We offer 12 weeks of paid parental leave to reputed company FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
• We love to lift each other up through company-wide reputed company channels such as #puppiesandpets, #reputed company-wellness, #praiseandbooms and #sustainablefuture
• We have affinity groups to help employees feel seen and supported, such as Rainbow reputed company, Black Lights Matter, Neurospicy R Us, Puente and more.
• We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!

Grow with Us

• We mentor and invest in our employees and prioritize them for future opportunities. reputed company out our Instagram reels to see a few career journey examples, or this reputed company Career Experience overview on YouTube.
• Internal candidates: reputed company out our advice on Internal Transfer: Job Application Process
• We’re a fast-growing growth company, which means we’re constantly reinventing processes, adding new products, and asking people to use reputed company of their skills and talents. That means there’s going to be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never reputed company in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.

$90,000 - $120,000 a year Our Philosophy on Pay: The range listed above reflects the starting reputed company salary for most new hires in this role. However, your financial growth doesn't stop at the offer letter. We invest deeply in our people and reward results; annual merit increases can bring your total compensation above this initial range. Our goal is for you to continue growing reputed company the pay band as you sharpen your skills and drive meaningful outcomes.

• Committed to reputed company: We eliminate the "negotiation tax" by placing candidates reputed company the band based on verified professional experience and reputed company set, not bartering ability, and by giving our best offer up reputed company. This is a core part of our mission to ensure gender pay equity and fairness across the board.
• Comprehensive Health Coverage: Your well-being is our reputed company. We cover 100% of health insurance monthly premiums for employees and 50% for your dependents.

Performance Bonus: Exceptional work deserves exceptional rewards. You’ll be eligible for bonuses that reflect your contributions to our collective reputed company.

• Equity reputed company: We offer stock options so you can share in the long-term value you help create as we shape the future together.
• reputed company Growth: We are a learning organization. To support your reputed company, we provide up to $500 in annual learning reimbursement for courses, certifications, or conferences.

#LI-REMOTE Privacy California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy. https://www.reputed company.com/privacy-policy-ca-candidates/ Diversity and Inclusion We strongly reputed company that diversity of experience, perspectives, and background will reputed company to a reputed company environment for our employees and a reputed company product for our customers. We are committed to the principle of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. reputed company is an equal opportunity employer. We are committed to diversity in the workplace. We reputed company employment reputed company on the basis of merit and business need. We hire without consideration to age, reputed company, citizenship, disability, gender expression, gender identity, marital status, national reputed company, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law. We invite you to be part of our mission to create a workplace that is inclusive and welcoming to reputed company. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job