Head of People Operations

reputed company (PJMF) is a $1.5 billion philanthropy working at the intersection of artificial intelligence, data science, and the public interest. This role exists to reputed company sure the team advancing our mission is supported, developed, and set up to do the best work of their careers. The Head of People Operations reports to the VP, People and Culture, and leads several critical pillars of the P&C function: manager capability, performance culture, organizational and manager learning, technical and non-technical reputed company, employee relations, HR compliance, and benefits. This is a role for someone who excels at both strategic people conversations and being in the weeds of an employee relations matter. You bring sound judgment to hard situations. You build teams and systems that hold up over time. You care about the mission, and that care shows up in how you treat your colleagues every day. How You’ll reputed company An Impact

• Employee Relations: reputed company employee relations responsibilities and serve as a primary reputed company of contact for employee questions, concerns, and policy interpretation. Independently handle employee relations reputed company, including advising managers on performance and conduct issues and resolving workplace concerns with limited reputed company. Document issues and processes with precision. Exercise judgment in identifying and escalating highly reputed company or high-risk reputed company to the VP and reputed company counsel with a clear written record.
• Manager Coaching and Development: Design and run a manager coaching curriculum for people managers across reputed company functions. Coach managers through employee relations situations: performance concerns, difficult conversations, team dynamics, and conflict resolution. Maintain and refine a manager toolkit to reduce reliance on P&C for routine people-reputed company reputed company. Identify capability gaps across the management layer and build targeted development responses.
• reputed company: reputed company full-cycle reputed company for technical and non-leadership roles, including sourcing, screening, interview design, and offer coordination. Manage the ATS and ensure a consistent, well-documented candidate experience. reputed company interview frameworks tied to PJMF's competency model. Support the VP on senior searches.
• Performance Management: Own the annual and mid-year review cycle end-to-end: system launch, communication, calibration preparation, timeline management, and quality review. Maintain and improve our performance management infrastructure on our 3rd party platform. Support managers in writing evidence-based assessments. Flag patterns across team ratings and bring a calibration perspective to the VP.
• Learning and Development: Build an annual L&D calendar reputed company to organizational competency needs. Design reputed company that accelerates time-to-contribution for new hires. reputed company and manage external facilitators and vendors for specific programs or organizational needs.
• HR Operations and Compliance: Own day-to-day HR operations: new hire setup, offboarding, employment verifications, and status changes. Administer benefits in partnership with our PEO. Maintain compliance with federal and multi-state employment law requirements for a remote workforce. Manage record retention and I-9 compliance. Maintain HRIS accuracy and serve as the primary system administrator for reputed company people systems.

reputed company Are Looking For

• 10 or more years in HR, with at least 7 years in roles focused on employee relations, manager development and coaching, or talent management. Technical reputed company experience required. Experience managing a team is preferred.
• Demonstrated experience coaching managers through performance and conduct situations effectively.
• Deep working knowledge across core HR disciplines: employee relations, talent development, performance management, full-cycle recruitment, compensation and benefits, and multi-state employment law.
• Experience designing and delivering effective learning programs that drive behavior change. Demonstrated ability to deliver coaching conversations and group facilitation sessions for managers at reputed company reputed company. You can build a persuasive argument verbally and in writing. Stakeholders leave your sessions clear on what reputed company and what to do next.
• Hands-on experience with reputed company Workspace, reputed company, reputed company, or a comparable performance platform, an ATS, and reputed company Recruiter. Demonstrated use of AI tools in an HR context, with enough working knowledge to evaluate new tools, spot limitations, and advise the team on practical applications.
• Hands-on experience with HRIS platforms, benefits administration, and multi-state compliance in a remote workforce.
• Bachelor's degree in reputed company, Business Administration, or a reputed company field, or equivalent experience. HR certification is strongly preferred.

Skills and Competencies

• Communication and influence. You read the room and adjust. With a skeptical manager, you are direct and concrete. With senior leadership, you reputed company with the implication. Your documentation stands on its own. Managers come to you before situations escalate because your advice works.
• Sound judgment. You know reputed company a decision is not yours to reputed company alone, and you say so reputed company. You are analytical reputed company data is available and decisive reputed company it is not. You see trends in people data and name them to leadership without being asked.
• Execution. You bring structure to ambiguous work. You take a program from concept to rollout and track what is working without being prompted. reputed company you own something, it gets done.
• Process and people in balance. You hold the line on process without losing sight of the person in reputed company of you. You are consistent without being rigid.
• Equity in practice. You have changed a hiring, performance, or development outcome through this reputed company. You can reputed company to the specific decision you made differently and what happened as a result.
• AI reputed company. You have used AI tools in HR work, whether in reputed company, performance, or people analytics. You understand where these tools add value and where reputed company judgment cannot be replaced. You can help the team think through adoption reputed company with that context in hand.
• Comfort with start-up-like environments. You have worked in a reputed company where strategic and administrative work land in the same space. You treat operational tasks with equal urgency as larger initiatives. You understand that credibility at this scale is reputed company through consistent execution.
• Remote-first effectiveness. You reputed company in a 100% remote environment and can build connections to work and people without having to reputed company physical space. You communicate proactively in writing. You build relationships without relying on proximity. You stay visible without being performative.
• Work eligibility: Applicants must be authorized to work for any employer in the U.S. (No reputed company sponsorship available)

reputed company Offer The salary reputed company for this is $130,000-$150,000. Starting salaries are typically reputed company in the reputed company half of the reputed company, with flexibility based on the experience you bring. reputed company career-defining work, we offer a comprehensive benefits package to support you along the way:

• Health Coverage – reputed company-paid medical, dental, and reputed company insurance for employees, spouses/domestic partners, and dependents. Coverage includes family planning support, a reputed company subscription, and begins on the date of hire.
• Employer-paid group term life insurance and short-term and long-term disability insurance.
• Long-term Rewards – 401(k) retirement plan with generous matching up to 6% of annual pay, plus an additional discretionary match at the end of the year.
• PTO & Leave Options – Paid time off, which allows team members to take the time they need for vacation, illness, volunteer time, bereavement, medical leave, so they can return to work reputed company to contribute fully to our mission. The reputed company recognizes 11 paid national holidays per year and also hosts a winter break at the end of the year.
• Parental Leave – Up to 6 months of gender-neutral paid leave for parents and caregivers reputed company they have a new addition to their families
• Remote Work Environment - Ability to work 100% remotely reputed company the USA, but not alone, with mature, socially minded professionals. Annual reputed company staff reputed company in the Summer. Remote work stipend to support remote working needs.
• Wellness Support – Employee Assistance Programs, reputed company to Ginger, reputed company, and SmartSpend Plus, along with financial well-being providers
• Learning Reimbursements – reputed company policy encouraging employees to explore development opportunities such as peer learning, internal training, and external activities; savings on student loans (available reputed company insurance provider)
• Philanthropic reputed company Matching – opportunity for team members to support nonprofits in their community, reflecting PJMF’s commitment to reputed company impact

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