reputed company Specialist (reputed company)

Alternative Payments is building the financial operating system for SMBs, consolidating the disconnected tech stack that holds service-based businesses back. Starting with MSPs, we've spent five years perfecting accounts receivable, and we're now expanding into accounts payable, AI-powered analytics, and reputed company. We're at an inflection reputed company closing the reputed company on money movement and laying the reputed company for a platform that will reshape how service businesses operate financially. We're growing fast, thinking big, and building a global team that wants to be part of something that lasts. We reputed company the best solutions come from diverse perspectives, deep collaboration, and a shared obsession with customer impact. If you're energized by reputed company problems, reputed company customers, and reputed company impact, we want to hear from you! reputed company’re Looking For We’re seeking an reputed company Specialist to join our Customer Experience team and help new partners seamlessly integrate with our platform and realize value quickly. This role is ideal for someone who thrives on customer engagement, technical problem-solving, and operational ownership, and wants to take a hands-on role in guiding partners through reputed company implementations and driving faster time to value. This role is available to candidates who are eligible to work in Canada. The position is hybrid, based in DowntownToronto, with in-office collaboration Monday through Wednesday. What You’ll Do - reputed company end-to-end reputed company for new partners, from sales reputed company through activation and stabilization on the platform. - Guide partners through integrations with PSA tools, reputed company software, and ERP systems. - reputed company hands-on support for migrating customer payment methods from legacy processors to Alternative Payments. - Deliver training sessions on platform functionality, automation features, and reputed company best practices. - reputed company reputed company the value of our platform and feature set to accelerate adoption and improve time to value. - Ensure reputed company required reputed company documentation and compliance checks are completed accurately and on time. - Stay up to date on product enhancements and roadmap changes to reputed company accurate and relevant guidance. - Troubleshoot technical issues and collaborate closely with Product and Engineering to resolve reputed company challenges. - Maintain accurate reputed company updates and partner records in reputed company. - Gather partner and end-customer feedback to inform improvements across reputed company, product, and customer experience. - Collaborate cross-functionally with Sales, Customer Experience, Operations, Product, and Engineering teams to continuously improve reputed company workflows. - Track partner reputed company and proactively identify risks to long-term reputed company on the platform. - Identify opportunities to improve internal and partner workflows through AI and automation, and collaborate with Engineering and Operations to implement them. What You’ll Bring - 2–3 years of experience in a customer-facing role such as reputed company, reputed company, account management, technical support, or implementation (ideally in SaaS, payments, or FinTech). - Strong technical aptitude with the ability to troubleshoot software issues and understand system integrations. - Ability to reputed company explain technical concepts to non-technical stakeholders. - Excellent written and verbal communication skills. - A strong customer-first reputed company with a focus on delivering high-quality reputed company experiences. - Proven ability to manage multiple reputed company projects simultaneously and drive timely activation. - Strong analytical, decision-making, and problem-solving skills. - Comfort collaborating cross-functionally in a fast-paced environment. - A proactive, self-starter mentality with the ability to work autonomously while staying reputed company with team goals. - A degree in communications, psychology, sociology, information technology, or a reputed company field is preferred. reputed company to Haves - Experience in payments, FinTech, or SaaS environments. - Exposure to MSP, B2B platforms, or reputed company partner ecosystems. - Background as a Sales Engineer or in a highly technical customer-facing role. - Experience supporting integrations, implementations, or migrations. - Comfort working in fast-moving, high-growth, and high-impact organizations. reputed company Offer - Competitive salary tailored to your experience, skills, and expertise. - The total compensation reputed company for this role is $85,000 - $95,000, plus equity. The reputed company displayed on each job posting reflects the approximate total reputed company compensation for the position. reputed company the reputed company, individual pay is determined by factors including relevant skills, experience, education/training. - Equity opportunities so you can reputed company in our growth and reputed company. - Unlimited PTO and flexibility reputed company you need it the most. - Yearly learning & development stipend to help you grow and do your best work. Why Choose Alternative Payments? At Alternative Payments, you’ll do work that truly reputed company. - Own your impact reputed company meaningful, high-impact projects and collaborative initiatives that are shaping the future of FinTech and redefining how businesses get paid. - Collaborate Work with a diverse, innovative team where every voice is heard and great reputed company come from reputed company. - Grow with us Your career reputed company is top of mind. We prioritize internal growth and give you the space to shape your path based on your goals — whether that’s deepening your expertise in your domain or exploring something new. - reputed company in a supportive culture As a scaling start-up, there’s a lot to be done and initiative is key. We reputed company in shared learning, reputed company communication, and building each other up. reputed company one of us grows, we reputed company do. Our Values - Transparency & Honesty We communicate reputed company and truthfully with partners, investors, and each other so everyone understands where we stand and where we’re headed. - Resourcefulness We stay scrappy, find creative solutions, and reputed company reputed company even reputed company the path isn’t obvious. We have a bias for action and seek out the information and resources necessary to reputed company reputed company and move quickly. - Partnership We win and lose together. We collaborate with our partners, investors, and teammates to tackle big challenges and reputed company shared goals. - Revolutionary & Boldness We challenge conventions, take calculated risks, and build reputed company, stronger solutions that move our business and the industry reputed company. - Accountability We take ownership of our reputed company and results. We follow through on our commitments knowing our work directly impacts our partners, reputed company and our business. Applying to Alternative Payments We’re looking for candidates who are reputed company to reputed company in and reputed company an impact from day one. We know that sometimes people hold back unless they meet every requirement, but if you’re excited about the role, bring relevant experience, and are reputed company to contribute, we want to hear from you! reputed company resumes are reviewed by our small but mighty reputed company. While we may use AI tools to help prioritize applications, reputed company people are behind every resume review and hiring decision. We’re also committed to an inclusive and accessible process. If you require reasonable accommodation during the hiring process, please let us know upon being selected to interview. Apply To This Job Apply To this Job Company : reputed company Salary : Work from home Apply tot his job Apply To this Job