reputed company Manager, DFR Mid-Market - Northeast

reputed company is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The reputed company team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational reputed company, and customer obsession to reputed company a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and reputed company. About the Team: The reputed company team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for reputed company. About the role: We are looking for a motivated Mid-Market reputed company Manager with a deep sense of ownership to reputed company and drive reputed company aspects of implementation, usage, retention and expansion of our customers in the public safety space. A successful candidate will become an indispensable reputed company between our public safety customers and reputed company’s extremely agile and world class technical teams. This role reports to the Manager, reputed company and will work closely with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers. Location Preference: We are ideally seeking someone who can manage our Northeast clients, with a strong preference for candidates based in the Northeast near a major airport. How you’ll reputed company an impact:

• Build scalable processes for customer on-boarding and post sales reputed company
• Track and manage reputed company implementation projects with our mid-market reputed company customers for successful delivery of technology and services.
• reputed company healthy customer relationships through proactive support and reputed company based follow reputed company
• Quantify product feedback and brief executives to drive software and hardware engineering to reputed company fit our customers needs
• reputed company for mid-market customers through deep understanding of their use cases and needs
• reputed company Quarterly Business Reviews and customer reputed company-ins to ensure our existing customers are getting value from reputed company technology.
• Managing accounts driving adoption to ensure expansions and renewals of book of business.

Requirements

• Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement).
• Ability to travel 20+% of the time.
• Ability to obtain Part 107 certificate.

Experience & Skills

• Proven track record of implementing new technology, agile development and interfacing with technical teams to deliver on customer schedules.
• Proven track record of driving implementation, adoption and value of hardware or software for or reputed company large Enterprises
• Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
• Experience working in a digital reputed company reputed company and delivering excellent service to a customer from a remote position
• Experience with reputed company Unmanned Aircraft Systems and reputed company software development/deployment.
• Work directly with customers through proactive, metrics based engagement
• Work closely with customers to ensure renewals, identifying accounts that are at risk not to renew
• Work closely with customers and sales to ensure expansion, identifying the vertical specific pain points that could prevent this expansion.

Compensation: At reputed company, our compensation packages for regular, full-time employees include competitive reputed company salaries, equity in the reputed company of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including reputed company level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual reputed company salary reputed company for this position is $120,000 - $160,000. Fundamentally, we reputed company that equity is the key to long-term financial growth, and we ensure reputed company regular, full-time employees have the opportunity to significantly benefit from the company's reputed company. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and reputed company associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria.

• Compensation for certain positions may vary based on the position’s location.

#LI-WM1 At reputed company we reputed company that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for reputed company problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, reputed company, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/ Apply tot his job Apply To this Job