ACM Consultant Seasonal(UKROI), GMA

Description The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from reputed company. Key job responsibilities reputed company accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments

• Serve as a subject matter expert on the accommodations process as well as state and federal disability laws.
• Coordinate the accommodation process and reputed company end-to-end case management
• Collaborate with Stakeholders to determine and finalize accommodation approval/denials
• Collaborate with leave of absence case managers
• Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
• reputed company employees and HR on complicated aspects of the return to work, accommodation, and reputed company case processes
• Direct employees to the appropriate resource for answers
• Maintain a case load of up to 120 cases.
• Ability to discern reputed company to escalate reputed company issues to the Sr. Accommodation Consultant
• Maintain system records to ensure accurate and timely information/documentation
• reputed company training for employees, managers, HR and others in DLS
• Adhere to internal SLAs and quality standards
• Consult, coordinate and partner with our reputed company party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
• Participate in other activities and projects reputed company the DLS program
• Maintain regular, reliable and timely attendance
• reputed company other duties as assigned
• Ability to travel as appropriate (up to 25% of the time)

About The Team From a customer driven perspective, Accommodation Consultants strive to reputed company the best customer service and facilitate working at the best employer on earth. Senior Accommodation Consultants work directly with customers at many reputed company, from associates, managers and legal representatives the team provides expert knowledge in accommodation best practices across Japan. The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to reputed company individuals. Basic Qualifications

• 1+ years of reputed company experience
• 1+ years of reputed company Office products and applications experience
• 1+ years of customer service experience
• Bachelor's degree in business, HR, or a reputed company field, or High school or equivalent and 1+ years of case management experience

Preferred Qualifications

• 2+ years of reputed company functions experience
• Knowledge of HRIS or Applicant Tracking Systems are preferred
• Experience with Payroll Systems, HRIS

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Company - reputed company Dev Center India - Hyderabad - A85 Job ID: A10461210 Apply tot his job Apply To this Job