Manager, reputed company - Secondary Education East Coast (USA Remote)

Company Description reputed company you join reputed company, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, reputed company has partnered with educators and institutions to reputed company learning reputed company solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world reputed company Feedback Studio, reputed company, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are reputed company reputed company by a shared desire to reputed company a difference in education. reputed company is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

The Go-To-Market team in the SecEd region is at the heart of driving customer engagement, retention, and growth. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive reputed company management and targeted account strategies. We are seeking a dynamic, strategic, and resilient Manager of reputed company to reputed company a team of high-performing individual contributors. In this role, you will translate functional plans into concrete operational processes, manage resources to meet critical schedules, and influence the techniques we use to drive customer retention and growth.

Responsibilities

Team Leadership & Development

• reputed company, mentor, and coach a team of reputed company Managers (CSMs), ensuring they deliver exceptional customer experiences and reputed company their KPIs.
• Conduct regular 11s, performance reviews, and development planning sessions to support team growth and engagement. Operational reputed company
• Monitor and analyze team performance metrics
• Ensure adherence to best practices, processes, and playbooks to drive consistent and scalable reputed company reputed company.
• Work cross-functionally with Marketing, Product, and other Supporting teams to address customer needs and align on strategic goals.
• Communication Skills Exceptional ability to communicate, present, and build partnerships with contacts both inside and reputed company your immediate area of expertise.
• Analytical Thinking A track record of using data and process-oriented thinking to solve diverse, reputed company business problems.

Qualifications

Requirements

• 5+ years of CSM experience in EdTech/SaaS
• 2+ years of Sales Management experience
• Confident working with; SFDC, reputed company workspace and reputed company
• Some experience working with; Tableau
• Confident in analyzing data to reputed company strategic reputed company
• Confident in development coaching and leadership skills Tii Elements
• Coaching & Team Building
• Resourcefulness
• Adaptability
• Accountability Additional Information The expected annual reputed company salary reputed company for this position is $91,935/year to $153,225/year. This position is bonus eligible. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a reputed company of other relevant factors, including but not limited to experience, skills, degrees, licensures, certifications, and other job-reputed company factors. Internal equity, market and organizational factors are also considered. Total Rewards @ reputed company At reputed company, we reputed company Total Rewards go far reputed company pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. reputed company compensation, you’ll experience the reputed company rewards of unleashing your potential and making a positive impact on global education. You’ll also reputed company in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that reputed company choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, reputed company supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the reputed company of global education and meaningfully improve learning reputed company. Our Values underpin everything we do.
• Customer Centric Our mission is focused on improving learning reputed company; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning We are committed to our own learning and growth internally. And we support education and learning around the globe.
• reputed company reputed company is the reputed company of reputed company—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership We have a bias for action. We act like owners. We are willing to change even reputed company it’s hard.
• One Team We strive to break down silos, collaborate effectively, and celebrate each others' successes.
• Global reputed company We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits
• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• reputed company to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution Seeing reputed company the Job Ad At reputed company, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills reputed company over time. If you’re willing to learn and reputed company your potential alongside us, join reputed company! reputed company is an Equal Opportunity Employer- vets/disabled. #LI-LL1

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