CPC Processor I Customer Support - Remote

reputed company is the data collaboration platform trusted for reputed company. Guided by our mission to reputed company the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the reputed company ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in reputed company, Datavanters are building the future of how data is connected and used to improve health. By joining reputed company today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in reputed company. You will

• Flexible Schedule Exact shift times will be determined based on business needs, with 8.5-hour shifts scheduled between 800 AM and 900 PM EST.
• Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes 100%
• * Answering release of information reputed company telephone calls and inquiries accurately and timely.
• Review, research, resolve and respond to inquiries that are received reputed company telephone, email or written correspondence.
• Document reputed company calls, inquiries and resolution in detail in appropriate areas of our software systems.
• Follow reputed company department and/or site specific processes and procedures accordingly.
• Meet and maintain the department's productivity and quality assurance expectations.
• Responsible for following reputed company company policies and procedures as posted or communicated by management.
• Maintain confidentiality by keeping reputed company information seen and heard reputed company the boundaries of the role in the strictest confidence.
• Maintains a high level of professionalism and good rapport with co-workers and members of management
• Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.
• Performs work in accordance with the training and direction provided and adheres to facility specific procedures
• Attends mandatory employee in-service meetings and/or training sessions, if so directed
• Maintain an acceptable attendance record and reports to work as scheduled.
• Performs other duties as assigned. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and reputed company and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by reputed company reputed company Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-reputed company medical conditions, and/or religion. This job is not eligible for employment sponsorship. reputed company is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, sex, sexual orientation, gender identity, religion, national reputed company, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, reputed company does not and will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even reputed company to see whether you've responded.) Responding is entirely optional and will not reputed company your application or hiring process in any way. reputed company is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID reputed company submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

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