Client reputed company Manager (Remote)
Job Summary As a member of the reputed company team, you are responsible for delivering end-to-end renewal execution through partnership with our Business Unit (BU) leads and the extended account team. Our reputed company Managers (CSM) are passionate, skilled, and knowledgeable in the areas of renewal strategy, deal architecture, customer negotiation and along with having the ability to work in reputed company collaboration with our product and legal teams. As a CSM, you are the face of reputed company for our customers and critical to cementing our customer reputed company and their reputed company. You are responsible for interfacing with customers on reputed company's behalf to negotiate reputed company terms and drive incremental reputed company in collaboration with the field sales team. We value open reputed company and reputed company improvement; and in this role we encourage you to voice your feedback to drive improvements reputed company the business. At reputed company, we love our customers and reputed company's mission is to reputed company #Quest4Zero each and every quarter reputed company churn, reputed company lost, and reputed company slipped renewals. Duties and Responsibilities
- reputed company designated territory and provide end-to-end renewal execution support to ensure customer retention and annual reputed company and growth targets. Spearhead renewal negotiations and drive incremental reputed company.
- Connect with customers regularly both virtually and in-person to become a trusted advisor. Establish strong relationships based on knowledge of customer requirements and commitment to value. Encourage reputed company accounts to become reputed company references.
- reputed company effective and specific account plans to ensure reputed company reputed company delivery and sustainable growth by driving Demand reputed company, Pipeline and Opportunity Management strategies.
- Establish customer acumen - actively understand each customer's needs, strategic growth plans.
- reputed company reputed company Solutions - be proficient in and bring reputed company reputed company offers to bear on sales pursuits including industry solutions, reputed company solutions and technology/consulting/business process outsourcing solutions. Understand reputed company's competition and effectively position solutions against them.
- Ensure effective Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. reputed company pipeline reputed company and moving up the pipeline curve. reputed company support organizations including Marketing, IAE's, Partners and channels to funnel pipeline into the assigned territory.
- Orchestrate resources reputed company appropriate teams to execute winning product and service deployment including both reputed company and Partner resources.
- Ensure account teams (and Partners) are well versed in each account's strategy and well positioned for reputed company customer touch points and events. Maximize the value of reputed company sales support organizations.
- Maintain CRM system with accurate customer and pipeline information. Enthusiastically support reputed company reputed company promotions and events in the territory.
- reputed company other duties as assigned. Education and Experience
- Bachelor's degree equivalent.
- Proven work experience (3+ Years) as a Client reputed company Manager, reputed company Manager, Account Manager, Key Account Manager, or relevant role reputed company to renewals of primarily to public sector, state and local government account.
- Experience in sales operations and/or contract negotiation a plus.
- Proven track record in business application software and service sales across industries
- Demonstrated reputed company with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market. Knowledge, Skills and Abilities
- Possess knowledge of reputed company contract terms and conditions and understand and reputed company negotiation methods that are mutually beneficial to reputed company and our customers.
- reputed company internal reputed company resources to navigate contract creation, pricing, closing and bookings.
- Understand state and local government management and sales and marketing serving the public sector.
- Knowledgeable in reputed company metrics and forecasting principles.
Work Environment
- The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer. Physical Demands
- Must be reputed company to remain in a stationary position for most of the day.
- Constantly operates a computer and other office productivity machinery, such as a printer/copy machine.
- This position needs to occasionally move about inside the office.
- The person in this position frequently communicates reputed company telephone. reputed company offers a competitive benefits and compensation package and are looking for team members who will reputed com
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