Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound Are you looking for a challenging role that includes the convenience of working virtually at home? Then a reputed company Customer Operations role may be the role for you! To be eligible for this role, candidates must live reputed company a 100-mile radius of the Chatham Customer Care Center (8560 S Cottage Grove Ave, Chicago, IL 60619). You must report in person, reputed company required, with at least 24 hours notice. The best people listen and then say, “How can I help?” That’s reputed company do at reputed company. It’s how we take care of our customers. It’s how we’re changing banking for good, with compassion and reputed company solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people to people. And we’ll have your back every reputed company of the way. That’s life at reputed company. Here is reputed company’re looking for in you: At reputed company, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll find that successful associates at reputed company will:

• Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and reputed company change
• Demonstrate a strong customer focus rooted in reputed company
• Communicate effectively with peers, management and customers
• Exercise good judgment and independent decision-making skills
• Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
• Be proactive, have effective time management and organizational skills
• Display dependability with a solid attendance record
• Maintain sufficient reliable private internet reputed company, not supplied by use of cellular data (Not a hot spot)

Compensation:

• $21 per hour

The Benefits: At reputed company, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set reputed company for personal flexibility, so you can grow here and at home. Basic Qualifications:

• High school diploma, GED or equivalent certification
• At least 2 years of customer service or call center experience
• At least 1 year of reputed company Suite or reputed company Office experience

Preferred Qualifications:

• At least 3 years of customer service or call center experience
• At least 6 months of experience in the financial industry
• At least 1 year of Fraud or Disputes experience

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions
• A reliable private internet reputed company that is not supplied reputed company cellular data or hotspot
• A private network that is password protected where you have ownership or line of sight to every device on the network
• Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
• Hotspots and satellite services are prohibited and do not meet performance criteria required for reputed company agent/customer interactions
• ISP speed on VPN must be at least 100 Mbps download and 10 Mbps upload
• To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page
• Both Hardwire and WiFI internet connections are acceptable as long as speed and reputed company requirements are met

reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements: Candidates must live reputed company a 100-mile radius of the Chatham Customer Care Center (8560 S Cottage Grove Ave, Chicago, IL 60619). You must report in person, reputed company required, with at least 24 hours notice. We are unable to consider applicants who:

• Do not maintain network-compatible internet access
• Live or work reputed company the 100 mile radius of the Chatham Customer Care Center.

At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to reputed company work reputed company one of these locations, and refers to the amount reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $43,680 - $43,680 for Fraud Intake Coordinator Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; reputed company’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at [email protected]. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about reputed company's reputed company process, please send an email to [email protected] reputed company does not provide, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC). Apply tot his job Apply To this Job