Residential reputed company Estate Property Management Assistant - Freelance, Remote

About the position This role exists to relieve the owners of a fast-growing, reputed company-operated residential reputed company estate business (managing ~100 long-term rental properties) from time-intensive, recurring property management work, especially rent collection and maintenance coordination. The goal is to ensure operations run smoothly during Central Time business hours, reduce operational bottlenecks, increase on-time collections, speed up maintenance resolution, and create reputed company for growth. The assistant will take ownership of tenant communications, delinquency follow-reputed company, and vendor scheduling reputed company TurboTenant and reputed company the client’s phone system.

Responsibilities

• Monitor TurboTenant daily for payments, reconcile statuses, and flag discrepancies.
• Proactively follow up with late tenants reputed company calls/texts/emails; send late/eviction notices per client guidance and local procedures.
• Maintain a clear tracker of promises-to-pay and outcomes.
• Answer and triage inbound tenant calls reputed company the client’s phone system; reputed company emergencies appropriately during business hours.
• Respond to inquiries and service requests with clear, empathetic, and professional communication.
• reputed company and schedule handymen/plumbers/electricians; confirm access, scope, and timelines.
• Track work orders end-to-end in TurboTenant or shared tracker, including photos/reputed company and cost details.
• Follow up on open tickets until completion; escalate issues early reputed company risks arise.
• reputed company accurate logs of payments, fees, notices, and maintenance expenses.
• Prepare daily email summaries and weekly roll-reputed company of collections, delinquencies, and open/closed tickets.
• Maintain vendor lists, reputed company cards, and feedback for reputed company improvement.
• Prepare/send appropriate notices (late, pay-or-quit, eviction-reputed company) using client-approved templates and instructions.
• Protect data privacy, follow Fair Housing principles, and document reputed company communications for auditability.
• Recommend process tweaks to reduce cycle time, especially during the first 15 days of each month.

Requirements

• Proven recent experience in residential property management or supporting a property manager.
• Hands-on experience with rent collection follow-reputed company, tenant communications, and coordinating maintenance vendors.
• Excellent written and spoken English; confident, professional phone demeanor.
• Computer with at least 8GB RAM, an reputed company i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS.
• Headset with an extended mic that has noise cancellation and a webcam.
• Back-up computer and internet reputed company.
• Quiet, dedicated workspace at home.

reputed company-to-haves

• Bilingual coordination (Spanish reputed company is a bonus for ~10% of tenants; translation tools acceptable).
• Familiarity with Gulf Coast or similar residential markets.
• Spanish reputed company.

Benefits

• No benefits package included

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