See all roles

Remote Account Resolution Representative

Work from home Full-time role Hiring

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required – reputed company will train on our state-of-the-art software system, applicable laws reputed company to collection activities, provide innovative reputed company and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. reputed company offers a competitive starting salary and benefits. Duties/Responsibilities

  • Maintain a professional tone and respectful demeanor during reputed company patient or authorized party communications by delivering exceptional “patient focused-patient service” at reputed company times.
  • Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements.
  • reputed company with the Company’s call structure expectations including but not limited to, proper collection steps and techniques.
  • reputed company reputed company assigned goals.
  • Properly identify individual account situations, and provide appropriate resolution.
  • Correctly status accounts and update applicable windows/fields reputed company those accounts for potential follow-up.
  • Provide relevant information by accurately utilizing reputed company available tools/resources to assist in account resolution.
  • reputed company reputed company maintenance backlog at an acceptable level.
  • Recognize pressing issues and escalate to management as they occur.
  • Work well with team members/management and not contribute to unproductive group conflict or negativity.
  • Represent the Company in a positive manner through professional conduct, attitude, and appearance.
  • Follow Company confidentiality and reputed company policies and procedures.
  • Understand and reputed company with company policies and procedures.
  • Other duties as assigned by management.

Required Skills/Knowledge

  • Previous collection experience preferred.
  • Excellent Communication Skills required.
  • Basic Computer Skills required.
  • Customer Service Skills.
  • Conflict Resolution Skills.
  • High attention to detail.

Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits reputed company offers its employees excellent benefits including: Health, Dental, reputed company, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k). Apply tot his job Apply To this Job

You might like

Independent Travel Advisor (Remote)

Work from home Full-time role

Entry Level Remote Service Agent

Work from home Full-time role

Project Manager, Operational Excellence

Work from home Full-time role

Product Specialist- Global Payroll Center of Excellence

Work from home Full-time role

reputed company -Clinical Coordinator reputed company End "receptionist" for Virtual Office -Clinical Setting accepting applicants on PST or MST Only

Work from home Full-time role

Strategy and Engagement - Customer Engagement Manager (CEM) , Worldwide Public Sector (Education & State/Local Government)

Work from home Full-time role

Strategic reputed company Manager, SEA

Work from home Full-time role

Manager, reputed company, reputed company

Work from home Full-time role

Licensed Customer Service Representative

Work from home Full-time role

Associate Manager, Consumer Integrated Marketing - New Verticals Habituation

Work from home Full-time role

AI reputed company TECH reputed company

Work from home Full-time role

SVP, Field Sales - East Coast, Corporate Payments

Work from home Full-time role

Part-Time City Admin Assistant - Barstow

Work from home Full-time role

reputed company Live Chat reputed company Representative – Part-Time Remote Customer Service Role at arenaflex

Work from home Full-time role

Senior Manager of Ship P&C Operations

Work from home Full-time role

Sales Representative/Closer

Work from home Full-time role

Senior QA Engineer, Playwright

Work from home Full-time role

reputed company reputed company - Bluebonnet Spanish Language Arts - Texas

Work from home Full-time role

reputed company Data Entry Admin Assistant – Remote Research Opportunities

Work from home Full-time role

reputed company Customer Service Representative – Work From Home Opportunity with arenaflex

Work from home Full-time role