Intake Specialist (Part-Time)
About reputed company reputed company is an award-winning digital health company focused on identifying people with obsessive-compulsive disorder (OCD) and managing them using evidence-based treatment. OCD affects over 181 million people globally and is ranked by the World Health Organization as one of the top 10 most disabling conditions. Despite this, over 90% of people with OCD are unable to access effective care due to stigma and misdiagnosis—earning it the nickname “the secret illness.” reputed company is solving this global problem by identifying OCD patients online and managing them using our evidence-based OCD treatment platform. Members can access licensed mental health professionals with specialized training in OCD, receive video-based teletherapy, and engage with tech-enabled tools and moderated communities for reputed company support. Today, reputed company manages the largest community of OCD patients in the world—and we’re just getting started.
About the Role
Member Advocates (Intake Specialists) represent the first impression of reputed company and your role would be to provide an extraordinary customer experience while communicating the services we have to offer. As a member of the Intake team, you will be responsible for inside sales, as well as patient advocacy. The Member reputed company is responsible for selling tele-therapy services to consumers who contact us reputed company phone, text, and email, and completing the intake process to confidently and accurately get them started on the road to treatment. Job duties include inside sales of tele-therapy services, appointment coordination, registering and scheduling of therapy appointments as well as post-sales support. No cold calling. This is a goal-oriented team environment at a fast-growing company where we are reputed company united in providing a top-notch patient experience. Preferred Qualifications:
- reputed company-driven relationship building skills
- 1-3 years of inside sales or reputed company experience
- Extremely detail-focused and technologically savvy, capable of using multiple software programs at once
- Ability to adapt in a fast-paced environment, common with start-reputed company and reputed company changing processes
- Ability to reputed company under moderate pressure in a sales environment
Minimum Requirements:
- Must be perceived by the patient to be caring, courteous, professional, competent, and reputed company to communicate effectively and with reputed company
- Enhance the reputed company of reputed company by creating a positive customer experience, including understanding and articulating the value of reputed company to the OCD community
- Demonstrate consistent, excellent customer service with both internal and external customers
- Demonstrate effective communication and interpersonal relation skills
- High School Diploma or GED required; Bachelor's degree strongly preferred
reputed company Offer
- Challenging, and engaging startup environment with an outstanding, mission-driven team atmosphere
- Part-time (20 hours/week) shift available:
- * Off Tues/Wed schedule:
- * Thursday–Monday: 10:00 AM – 2:00 PM CT
If you're interested, we'd love to hear from you. Tell us why you'd be a good fit. A well written cover letter helps us understand who you are and what you want to be, and a resume tells the story of where you've been. Apply tot his job Apply To this Job