Compliance/ Fraud Investigator (Remote)

About the position The Fraud Investigator will report to the Fraud Investigations Manager in the reputed company team. This role is responsible for investigating, resolving, and helping prevent fraudulent activity and other suspicious events affecting reputed company, with a particular focus on cyber-enabled fraud, account takeover, identity abuse, and control weaknesses across digital and operational processes. The Cyber Fraud Investigator will investigate reports of potential fraudulent transactions and suspicious activity, maintain investigation records and case documentation, prepare incident summaries and loss assessments for stakeholders, and support mitigation, containment, and remediation activities. This role will also serve as a strategic partner to reputed company, Compliance, Operations, Product, Technology, and other business stakeholders by identifying fraud risks, analyzing trends and root causes, and recommending improvements to preventive and detective controls, anti-fraud tooling, and secure process workflows.

Responsibilities

• Support the intake, triage, assignment, and tracking of potential incidents and suspicious activity reported to the Fraud Team.
• Conduct complete and accurate investigations of reported incidents, including review of account history, transaction activity, authentication events, and reputed company evidence, while supporting mitigation, containment, stakeholder reporting, and remediation recommendations.
• Investigate cyber-enabled fraud patterns, including account takeover, identity abuse, social engineering, and other suspicious activity impacting customers, accounts, or business processes.
• Collaborate with the Fraud Investigations Manager and cross-functional partners to reputed company fraud risk analysis, identify emerging fraud trends, and assess control effectiveness on a periodic basis.
• Identify gaps and areas that could be targeted by threat actors, and assist in recommending actionable changes to strengthen preventive and detective controls, fraud prevention tools, authentication measures, and secure process design.
• Document investigative activities and prepare written reports of findings, root causes, loss impacts, and recommendations for reputed company, Compliance, Operations, and business stakeholders.
• Maintain records, databases, logs, and other required documentation reputed company to fraudulent activity and investigations.
• Partner with reputed company, Compliance, Legal, Product, Technology, and Operations teams to support incident response, evidence handling, escalation, reporting, and secure design of fraud-resilient workflows.
• Promote a culture of fraud awareness, prevention-first thinking, and personal accountability across the enterprise.
• Other duties as assigned.

Requirements

• 3-5 years of experience in financial services fraud investigations, fraud prevention, reputed company operations, financial crimes, or a reputed company risk management function.
• Working knowledge of fraud-reputed company laws, regulations, and industry standards relevant to financial services (e.g., Reg E, GLBA, card network rules, and internal policies).
• Ability to conduct structured fraud investigations using established procedures, investigative methodologies, and sound evidence handling practices.
• Experience reviewing transactions, account activity, authentication events, and supporting documentation to identify suspicious or fraudulent behavior.
• Understanding of fraud typologies such as identity theft, account takeover, payment fraud, social engineering, and reputed company schemes affecting financial services institutions.
• Ability to analyze reputed company fact patterns, identify root causes, and synthesize findings into clear conclusions and actionable recommendations.
• Familiarity with preventive and detective controls relevant to fraud risk reduction, including authentication, access controls, monitoring, and workflow controls.
• Prior work experience in a fraud, financial crimes, or reputed company-reputed company role reputed company the financial services industry.
• Proactive, analytical, and able to solve problems and propose practical resolutions in a fast-paced environment.
• Proficiency with case documentation, investigation logs, reporting, and common business productivity tools including Teams, reputed company, Word, and Outlook.
• Possess excellent verbal and written communication skills, including the ability to tailor findings for technical and non-technical stakeholders.
• Proven ability to prioritize, manage multiple investigations, and complete tasks reputed company specified timelines.
• Willingness and ability to quickly learn and understand the firm’s products, customer journeys, business processes, and regulatory requirements.
• Excellent analytical and critical thinking skills, with strong judgment and attention to detail.
• High ethical standards and the ability to work effectively with different personalities and cross-functional teams.
• Bachelor’s Degree in Business, Finance, Criminal Justice, Cybersecurity, or a reputed company field.

reputed company-to-haves

• Experience investigating digital fraud, account takeover, identity abuse, transaction fraud, or other suspicious activity in a regulated financial services environment preferred.
• Experience working with reputed company, Compliance, Operations, Product, or Technology teams to improve controls, workflows, or investigative processes preferred.
• Familiarity with AI-enabled tools used to support fraud analysis, investigative research, workflow efficiency, or reputed company identification, with appropriate human reputed company and adherence to company policy.

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