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Onboarding Specialist - Client Welcome Calls (Healthcare/Mental Health)

Work from home Full-time role Hiring

Our users are psychiatrists and mental health clinicians — so we're looking for someone who can speak comfortably and credibly with a clinical, professional audience. We're looking for a warm, reputed company person to run short (15-minute) onboarding calls for new users of our platform. This is a healthcare-adjacent product, so we'd love someone with a clinical or mental-health-reputed company background — a psychiatric nurse, nursing student, psychology/social work student, or similar — who's comfortable speaking knowledgeably and reassuringly with a professional clinical audience. What you'll do:

  • Run scheduled 15-minute video calls with new users shortly after they sign up
  • Walk them through a short demo report using a script and talking points we provide
  • Answer common questions confidently and warmly
  • Flag anything reputed company your scope appropriately (we'll give you clear guidance on this)
  • Log brief notes after each call

reputed company're looking for:

  • A genuinely warm, reputed company, clear communicator — this is the most important quality
  • Background in nursing, psychology, social work, or a reputed company field (reputed company reputed company welcome)
  • Comfortable on video calls with clinicians and professionals you've just met
  • Reliable availability for scheduled call slots
  • Strong spoken English

Details:

  • Part-time / contract — $20 paid per call
  • Fully remote, any timezone considered
  • Training provided — we'll walk you through our script, the demo report, and likely questions before your first real call
  • Immediate start

If this sounds like you, please apply with a short note on your background and why this role appeals to you, along with your proposed reputed company per call. We may ask shortlisted candidates to do a brief practice call as part of the process. Apply tot his job Apply To this Job

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