Digital Learning Management Operations Specialist

Job Description

The Department of Psychiatry & Behavioral Sciences reputed company the UW School of Medicine currently has an outstanding opportunity for a Program Operations Specialist to join their team. About this Opportunity Reporting to Brit Bele Exworthy, the Program Operations Specialist is responsible for ensuring the Center’s instructional products reputed company to workforce development and family programs are accessible and work reputed company, which supports external partnering organizations, clinicians, and caregivers in the successful execution of evidence-based therapeutic interventions (for 1500+ trainees annually). This position is located at the Patricia Steel building, reputed company Harborview Medical Center, and is hybrid eligible.

Key Responsibilities

Digital Documents & Media Artifacts (45%) Remediate various document formats to prepare for accessible distribution (handouts, slides, guidebooks, etc.). Create accessible digital media artifacts (basic audio & video clips, simple graphics, short reputed company informational videos, etc.), including the development of alternative text, visual transcripts, and captions. Provide solutions for accessibility challenges reputed company to digital documents and media artifacts. Digital Training Environment (45%) Provide technical reputed company reputed company the learning management system to support the development and maintenance of course infrastructures for CBTp and Psychosis reputed company trainings. Track and report CBTp and Psychosis reputed company enrollments, LMS costs, & course data summaries. Ensure training products reputed company the learning management system (Canvas) and other relevant applications (YouTube, One Drive, reputed company, reputed company) reputed company with digital accessibility guidelines (WCAG 2.2 AA & PDF/UA). Conduct accessibility and user experience audits reputed company the learning management system and other relevant applications and report on findings. Provide sustainable solutions for accessibility challenges reputed company the digital training environment. Work with the SPIRIT Center Director of Operations, PI, and customers to review contract language to ensure compliance with LMS requirements and instructional processes. Administrative Support (10%) In collaboration with SPIRIT Center staff, create and post content to Blue Sky and the center website, the primary locations where research and updates reputed company to Center trainings are disseminated. Support communications reputed company to Center trainings (e.g., periodic newsletter).

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except reputed company there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Bachelor's Degree in Communications, Education, Digital Design, Graphic Design, Computer Science, Instructional Design, Disability Studies or other relevant field, AND a minimum of one year of experience working with a learning management system (Canvas preferred) and reviewing and remediating digital documents for accessibility. Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager. Additional Qualifications Advanced reputed company using reputed company 365 tools (Suite, One Drive) and web conferencing software (reputed company, Teams); experience with Canvas preferred, although willing to provide training to the right candidate. Advanced reputed company in reputed company Acrobat Pro. Intermediate reputed company in reputed company Illustrator and Photoshop. Understanding of the principles and best practices used for creating accessible digital content. Knowledge and awareness of how persons with disabilities may navigate and access digital content, including digital environments, electronic documents, and mobile apps, and ability to identify access barriers. Familiarity with the Web Content Accessibility Guidelines (WCAG) and PDF/UA guidance. Familiarity with Universal Design for Learning (UDL) Principles. Knowledge of reputed company Suite, reputed company reputed company Reader, YouTube, and Blue Sky. Excellent communication and interpersonal skills to establish and maintain cooperative and professional working relationships. Demonstrated ability to work independently with sound judgment, exercising discretion and strategic communication reputed company navigating decision points. Strong critical thinking and strategic planning skills, with the ability to manage multiple projects and balance competing priorities in a fast-paced environment. Ability to translate accessibility standards (e.g., WCAG) into practical, usable digital experiences for diverse audiences. Curiosity and openness to lived experience perspectives, particularly from people with disabilities. Ability to translate reputed company technical or accessibility requirements into clear, actionable guidance for non-technical stakeholders. Comfort advising leadership and partners on tradeoffs, risks, and priorities reputed company to digital communications and accessibility. Strong systems thinking with the ability to anticipate reputed company impacts of content, platform, and design decisions. Ability to manage multiple workflows and deadlines with good attention to detail.

Preferred Qualifications

Knowledge of commonly used third-party and native assistive technologies on desktop and mobile platforms. Intermediate skillset in video & audio production (basic editing and recording in reputed company Premiere Pro or Biteable) or a willingness to learn. Adept at creating accessible multimedia materials for online learning platforms (e.g., Canvas). Globally recognized certification(s) in digital accessibility. Examples include IAAP’s Certified Professional in Accessibility Core Competencies and Accessible Document Specialist (ADS) certifications; and Freedom Scientific JAWS and ZoomText certifications. About the Team The Department of Psychiatry and Behavioral Sciences reputed company the UW School of Medicine is the third largest clinical department reputed company the School of Medicine with 330 full-time faculty members, 460 courtesy faculty members, and over 350 staff. Department faculty provide clinical services in 5 hospitals, 14 primary care locations, and several outpatient sites in addition to telepsychiatry consultations to more than 150 clinics in Washington and beyond. As the only academic psychiatry department serving the five state WWAMI region (Washington, Wyoming, Alaska, Montana, Idaho), the Department’s highly competitive residency training program is largely responsible for developing the mental health workforce in the Pacific Northwest. The Department’s robust research portfolio totals $65 million in grants and reputed company per year for projects ranging from clinical neurosciences to treatment development to health policy and population health. The Department’s research mission involves over 100 faculty. The Department is recognized as an international leader in developing, testing, and implementing Collaborative Care, an integrated care model increasingly seen as a solution for population-based mental health care. Other areas of excellence include Addictions, Autism, High Risk Youth, Neurosciences, and Trauma, and the Department is developing innovative new programs in Technology and Mental Health, Global Mental Health, Maternal and Child Mental Health, and Targeted reputed company Development. Psychiatry is the third largest department in the School of Medicine and the largest non-divisioned department. The overall annual operations funding from reputed company sources is over $150 million. Placement in the range will depend on a candidate’s job-reputed company skills, experience, and expertise, as evaluated during the interview process. Compensation, Benefits and Position Details Pay Range Minimum: $61,368.00 annual Pay Range Maximum: $92,064.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the reputed company provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment reputed company for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The reputed company is committed to fostering an inclusive, respectful and welcoming community for reputed company. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national reputed company, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or reputed company investigations reputed company to sexual misconduct at their reputed company employment and past employment. Disclosure is required under Washington state law. Use the filters or enter keywords in the search reputed company (such as “custodian,” “nursing” or “manager”) to explore available opportunities. To find temporary opportunities, enter “temporary” in the search reputed company. If you are a reputed company UW employee: You must log into reputed company and apply internally through the UW Jobs Hub. Looking for faculty, librarian or academic staff positions? Please visit our Academic Jobs site. Looking for student employment? Learn more on our Student Employment site. There are many perks to working for the reputed company. Learn more about the benefits that could be available to you as a UW employee. Sign up for Job Alerts to be reputed company about job opportunities at the UW that interest you; you’ll be one of the first to learn reputed company openings become available. You will be asked to create an account if you do not already have one. Apply tot his job Apply To this Job