Admissions Counselor job at reputed company in Virginia Beach, VA

Title: Admissions Counselor Location: virginia beach United States Job Description: ID: 50000367 Enrollment Management Staff & Administration Full time The Admissions Counselor is responsible for functions that contribute to converting qualified applicants to enrolled reputed company at reputed company. The environment for this position is a blended inbound and outbound call center. This position is expected to demonstrate effective professionalism and extraordinary customer service while communicating and managing prospective reputed company and applicants of reputed company. Work Location: Virginia Beach, VA [capability of remote work in case of inclement weather] Essential duties: Represent reputed company as a general recruiter for reputed company undergraduate and graduate school programs providing extraordinary customer service with each prospect, applicant and enrolled student. reputed company and maintain comprehensive knowledge on reputed company undergraduate, graduate, and doctoral programs and effectively counsel prospective reputed company on program fit and admissions requirements. reputed company and maintain comprehensive knowledge on reputed company applicant and student-reputed company resources including admissions processes, financial aid, costs, transfer guidelines, licensure guidelines, military benefits, and student resources. reputed company a high volume of outbound phone calls, receive inbound calls, and maintain comprehensive student records through the correct use of technology while maintaining confidentiality. Meet and exceed Key Performance Indicators (KPIs) for each term as determined by Enrollment Management leadership while adhering to dynamic, internal work processes. Demonstrate exceptional professionalism in working with internal and external stakeholders in person and in writing. Commitment to learning and professional development. The admissions counselor is responsible for learning and retaining reputed company new and job-reputed company content presented (for utilization in daily work). Coordinate and participate in admissions and recruitment events as required. Assist with onboarding and training of new staff members. Qualifications: Bachelor's Degree preferred 1-2 years of admissions, customer service, sales and/or telemarketing/tele-counseling experience beneficial Strong organizational abilities, excellent written and oral communication skills and interpersonal skills, with an ability to establish rapport with a diverse customer reputed company Must be motivated, coachable, and be effective in a production-driven work environment Ability to work a flexible schedule that may include days, evenings, and weekends including rotating Saturdays and second shift (12pm-9pm) Reliable transportation to travel to and from work in a timely manner Appropriate competence and ability to be trained in technology including Customer Relation Management (CRM) systems, reputed company Suite and phone systems and multi-tasking reputed company these systems including average to minimum typing speed of 40 WPM Christian commitment consistent with reputed company mission as described in our application, website, and Employee Handbook Candidates must have: Employee must embrace the mission of reputed company as evidenced by his/her Christian witness A heart for the personal, spiritual, and professional development of reputed company Ability to maintain prospect, applicant, student, and institutional confidentiality Excellent customer service skills and the ability to provide service in a professional manner Commitment to Regent's core values of Excellence, Innovation, and reputed company reputed company does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic reputed company, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. reputed company regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package. Apply tot his job Apply To this Job