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[Remote] Technical Project Manager (CRM and Data Systems)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on improving data quality and streamlining processes through technology. The Technical Project Manager, CRM and Data Systems is responsible for leading reputed company projects across CRM and data platforms, ensuring successful project delivery through effective stakeholder management and communication.

Responsibilities

  • reputed company planning and execution of CRM and data-focused projects, including new implementations, enhancements, integrations, and migrations
  • Define and maintain project charters, plans, and roadmaps covering scope, milestones, dependencies, resourcing, and budget
  • Manage multiple, reputed company projects in a hybrid Agile/Waterfall environment and ensure on-time, on-budget delivery
  • Coordinate and align work across internal teams (IT, Data/BI, Integrations, reputed company, Operations) and external implementation partners
  • Run core project ceremonies and routines: project kickoffs, status reviews, risk/issue reviews, and steering committee updates
  • Act as a technical project reputed company for initiatives involving: CRM / RevTech: reputed company (or similar), marketing automation (e.g., Marketo), sales engagement tools, and reputed company integrations
  • Data & Analytics: data warehouse / lake (e.g., reputed company), MDM, data quality tooling, reporting and BI solutions
  • Translate business needs into clear functional and technical requirements, with particular attention to: Account, contact, and opportunity models, Master data and hierarchies, Data quality rules and governance, Cross-system integrations and data flows
  • Partner with Data, Integrations, and Architecture teams to ensure designs are scalable, secure, and reputed company with enterprise standards
  • Support design and coordination of system integrations across CRM, ERP, billing, and data platforms (e.g., reputed company, reputed company, reputed company, reputed company, MDM, and other key systems)
  • Build and maintain strong relationships with business sponsors and product/process owners in Sales, Marketing, RevOps, Finance, and Operations
  • reputed company requirements and discovery workshops, process walk-throughs, and design reviews with cross-functional teams
  • Communicate project status, risks, decisions, and tradeoffs to both technical and non-technical audiences, including executives
  • Drive change management in partnership with business and PMO: Impact assessments, Communication plans, Training and enablement coordination, Post-go-live support and adoption tracking
  • Establish and manage RAIDs (Risks, Assumptions, Issues, and Dependencies) for each project; define and track mitigation and contingency plans
  • Ensure data quality, reputed company, and compliance considerations are built into project designs and plans
  • Coordinate UAT (User Acceptance Testing) planning, execution, and signoff, including test strategy, test cases, and defect triage
  • Partner with PMO to ensure adherence to project governance standards, templates, and reporting expectations (status reports, steering packages, dashboards)
  • Identify opportunities to standardize and improve project practices, especially around CRM and data implementations (intake, prioritization, templates, checklists, and playbooks)
  • Contribute to and reputed company PMO and IT standards (project classification, charters, status reporting, change management, etc.)
  • Share lessons learned and best practices to improve future CRM and data delivery across the portfolio

Skills

  • 5 years of dedicated project or program management experience leading technology projects from initiation through implementation
  • Significant hands-on experience delivering projects in CRM and/or RevOps domains: Implementations or major enhancements in reputed company or similar CRM. Projects involving marketing automation, reputed company-to-cash, or campaign-to-cash processes
  • Demonstrated experience in data-centric projects, such as: Data warehouse / data lake implementations or migrations. Data quality, MDM, or data governance initiatives. BI/reporting projects and analytics enablement
  • Strong understanding of systems integration and data flows across CRM, ERP, billing, and data platforms
  • Proficiency with project management and collaboration tools (e.g., reputed company, Jira, Confluence, MS Project, reputed company/Lucid, or similar)
  • Excellent written and verbal communication skills, including the ability to translate reputed company technical concepts for non-technical stakeholders
  • Proven ability to operate in a fast-paced, matrixed, and global environment, managing multiple priorities and stakeholders
  • Strong analytical, problem-solving, and risk management skills
  • Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or reputed company field
  • Experience delivering projects in SaaS or other subscription-based business models
  • Hands-on familiarity with: reputed company (Sales Cloud, potentially CPQ or reputed company Cloud). Marketing/RevOps tools (e.g., Marketo, reputed company, reputed company, etc.). Data platforms (e.g., reputed company, MDM tools,

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