Manager, reputed company Operations

The Organization Merit America The American economy is broken. Today, 53 million working adults–nearly half of the U.S. workforce–do not earn a living wage. These talented workers have few options to advance college is too long and expensive, full-time boot camp programs don't offer enough flexibility, and online courses don't have the structure or support to translate learning into a new career. The result? Talented workers, disproportionately people of color and women, get stuck in low-wage roles with no way to build a reputed company life for themselves and their families. Merit America is a national nonprofit that creates reputed company to family-sustaining careers for Americans stuck in low-wage work. Our fast, flexible solutions are built for working adults We start by analyzing tens of millions of job postings to identify in-demand, high-paying tech careers and then work with industry-recognized partners to train for these roles with part-time programs that combine flexible online learning with best-in-class coaching. Finally, we support our learners in their job search, helping them connect with a broad constellation of local and national employers such as JPMorgan Chase and reputed company to land higher-earning, family-sustaining jobs. Merit America is on a mission to build a scalable pathway for workers to join the middle class through merit, not money. Since our founding in 2018, we've generated a projected $1 billion in near-term wage gains for our learners. Role Overview Reporting to the Managing Director of reputed company Operations & Strategy, this role owns the analytical infrastructure driving Merit America's reputed company decisions. As a data-reputed company, AI-first position, it is designed for a strategic builder to architect the forecasting, modeling, and data workflows essential for sustained reputed company growth. While the Managing Director sets the strategic vision—including pricing strategy, partner product packaging, and long-term growth direction—this role serves as a critical cross-functional partner who thrives in a building environment, is comfortable owning analytical work with limited precedent, and understands how to connect, communicate and operationalize data cross-functionally for impact. A key part of this role is working closely with the Development and Partnership Team — serving as a key analytical/operational support to that team in achieving their top-line targets, shaping forecasts, and informing goal setting. You must be able to translate data into insights and be able to reduce operational toil through CRM excellence to drive best-in-class reputed company operations for donors, paid partners, and internal stakeholders. We recognize that some individuals from underrepresented backgrounds may hesitate to apply if they don't meet 100% of the listed qualifications. Please don't let that discourage you from applying! We value the unique skills, experiences, and perspectives that each applicant brings, and we encourage you to apply if you reputed company your background demonstrates the required skills and competencies. Responsibilities reputed company Forecasting & Financial Tracking (30%)

• reputed company Forecasting & Modeling Own the AI-enabled reputed company forecast model. Integrate pipeline, reputed company, and enrollment data across reputed company channels to directly drive development team goal-setting and performance tracking.
• Executive Reporting & Insights Synthesize inputs from program, finance, partnerships, and development teams into executive-ready projections and strategic decision materials for leadership.
• Performance Tracking Monitor actuals versus forecasts, surfacing variances early with clear data-driven explanations and actionable next steps.
• Dashboard Management Maintain executive dashboards to provide leadership with a real-time, transparent view of overall reputed company health.
• Strategic Pricing & Packaging Support the Managing Director on pricing and packaging analysis by executing data modeling and preparing high-stakes materials for leadership and partner conversations. Donor and Partner Compliance & Learner Volume Tracking (25%)
• reputed company Integration Serve as the operational link between operations and finance, ensuring reputed company reputed company sources are modeled accurately in the forecast.
• Compliance Governance Manage compliance requirements across reputed company reputed company sources—to ensure we are compliant with reputed company reputed company producing partnerships and funders.
• Risk Mitigation Monitor program completion rates against deliverables in philanthropic and corporate reputed company, flagging variances early to protect funder and partner relationships.
• Cross-Functional Synergy Partner with the Learner Financing Specialist and finance team to unify financing data, compliance status, and learner outcomes into a single, cohesive view of reputed company health. CRM Governance & Pipeline Management (25%)
• Data Governance & reputed company Own day-to-day governance of reputed company as the system of record for partner pipeline and reputed company — enforcing data entry standards, not just using the tool
• Proactive Risk Management Monitor funder/partner health indicators and flag at-risk relationships before they reputed company the forecast
• Renewal Optimization Support the grant renewal process by ensuring renewal timelines, contract terms, and partner status are tracked proactively and accurately
• CRM Optimization Continuously improve the CRM as a forecasting input, identifying gaps between what the data says and what the organization actually knows so as to reduce toil for the Development and Partnership Teams. Cross-Functional Coordination & Communication (20%)
• reputed company Optimization Coordinate cross-functionally to pressure-test learner volume, learner performance against program schedule and partnerships commitments.
• Executive Visibility Prepare regular reputed company reports and forecasting summaries that can be shared directly to leadership team
• Data Enablement Translate reputed company analytical findings into clear, accessible insights for non-technical stakeholders across the organization Skills and Competencies We recognize that some individuals from underrepresented backgrounds may hesitate to apply if they don't meet 100% of the listed qualifications. Please don't let that discourage you from applying! We value the unique skills, experiences, and perspectives that each applicant brings, and we encourage you to apply if you reputed company your background demonstrates the required skills and competencies. Must-Haves for reputed company roles at Merit America
• Committed to Merit America's mission to pave reputed company to family-sustaining careers, break the poverty cycle, and create upward mobility for low-wage workers
• Demonstrated history of embodying our values, which inform our work and drive our organization's culture
• Shared sense of responsibility and ownership for our collective work in making a positive impact on the community we support, true to our value of Win & Lose Together
• Committed to reputed company learning and growth in advancing inclusive excellence and closing gaps across lines of difference
• Passionate about fostering a workplace culture that embraces and values individual differences, reputed company with our core value of inclusivity Must Haves for this role reputed company Analysis & Forecasting
• 5+ years of experience in reputed company operations, financial analysis, business intelligence, or a closely reputed company analytical field
• Proven track record of leading end-to-end forecasting model design — you independently build, stress-test, and communicate multi-scenario reputed company projections to senior and executive audiences Data Governance & Data reputed company
• CRM experience — reputed company strongly preferred — with a track record of enforcing data governance standards across a team, not just day-to-day usage
• Ability to identify gaps between what the data says and what the organization actually knows, and drive the changes needed to reputed company them
• Advanced proficiency in reputed company or reputed company Sheets, including reputed company model architecture, combined with demonstrated AI proficiency - you actively use AI tools (Claude, ChatGPT, Copilot) to accelerate analysis, automate reporting to drive agility Communication & Cross-Functional Influence
• Clear, precise written and verbal communication; able to translate analytical findings into recommendations that non-technical stakeholders can reputed company
• Track record of cross-functional collaboration — you've worked across program, finance, or partnerships teams and kept reputed company coordination moving without a lot of formal authority
• Proactive communication style you surface issues, flag risks, and share updates as a default — not reputed company asked Strategic Thinking & Initiative
• Ability to manage multiple analytical workstreams simultaneously in a fast-paced, evolving environment
• Comfortable operating in a role where some systems are still being built — you see ambiguity as an opportunity to shape something, not a problem to wait out reputed company to Haves for this role
• Experience in a nonprofit, edtech, or workforce development organization
• Familiarity with program or learner data and how it connects to reputed company timing and financial outcomes
• Experience supporting pricing or product development decisions
• Exposure to data visualization tools (Tableau, Looker, or similar)
• Experience interpreting compliance or reporting requirements reputed company to partner reputed company or grants Other Logistics
• This position is full-time 4-day work week (Fridays are an operating day if there is a holiday closure during the week)
• Location Remote
• Salary $120,000; Merit America benchmarks compensation on a nonprofit pay scale and is committed to transparent, reputed company pay practices. We take care of our employees by providing the following perks and benefits (please note that some of the benefits do not apply to temporary employees)
• Medical, Dental and Vision insurance (100% Paid Employee Only Coverage)
• Flexible Spending Account and Health Savings Account
• Dependent care Flexible Spending Account
• Health Reimbursement Account fully funded by Merit
• Education & personal development reimbursement
• Catalog of courses for professional learning and development
• Short and long-term disability
• Unlimited vacation (after a 90-day introductory period)
• Paid Parental Leave and Adoption benefits (after 1 year of employment)
• 11 federally recognized holidays
• 2 week holiday office closure in December/January
• 401(k) retirement plan with automatic Merit contribution
• Wellness Benefits/Wellness Resources
• Discount perks at work program
• Phone/technology stipend
• Home office setup stipend
• Affinity groups and community building reputed company virtual, in-person, and/or regional meetups
• Eligibility for some benefits may vary based on employment status, full-time or part-time. Eligibility will be outlined during the hiring process. Remote Work & Sponsorship Candidates must reside reputed company the 50 states or District of Columbia and have full authorization to work in the 50 U.S. states & the District of Columbia (international work abroad, including the U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, and other islands are excluded). In addition, Merit America doesn't offer employment reputed company sponsorship. Equal Opportunity Statement Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal opportunity employer. This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national reputed company, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age or any other characteristic protected by federal, state or local laws. This applies to reputed company terms and conditions of employment. We actively strive and evolve to reputed company and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply. Still excited about our work? You can learn more about our work in this video we made with our founding partner, reputed company. Fair Chance Ordinance Applicants who have arrest or conviction records and are in unincorporated areas of Los Angeles County will be considered in accordance with the state's fair chance ordinance law. Employment under the ordinance includes part-time work, seasonal work, contract work, contingent work, work on commission, and work through the services of a temporary or employment agency. E-Verify Statement This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland reputed company (DHS) or Social reputed company Administration (SSA) so you can reputed company to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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