reputed company X3 Client Program Manager

About reputed company Founded in 1996, reputed company is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of reputed company technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. Through the integration of ERP, HCM and/or CRM solutions, reputed company offers unique, industry-specific solutions and operation platforms that reputed company companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. About this Position reputed company seeks a highly self-motivating, confident, and client-centric Client Program Manager to join our growing delivery team. This opportunity will provide project leadership and manage client relationships during the life cycle of our implementation process and beyond. The Client Program Manager is responsible for overseeing service delivery for our highest opportunity Enterprise clients reputed company our reputed company X3 product line. This includes ensuring alignment across project stakeholders through project governance and application of delivery standards, collaborating with our project delivery teams (reputed company X3 and associated teams), providing strategic guidance and leadership to our clients, serving as an escalation path, and participating in reputed company improvement efforts to define and refine reputed company standard practices. Job Responsibilities

• Collaborate with Sales Team and Practice Leadership in representing our delivery methodology and engagement model to assigned portfolio of clients.
• reputed company Statements of Work for client initiatives including scope definition, budget, and high-level timeline objectives.
• Ensure that the delivery team has reputed company information necessary for a successful engagement.
• Collaborate with the delivery team in defining engagement model and delivery methods (right-size according to project needs), providing leadership and stability through the lifecycle of the customer relationship.
• Monitor engagement performance and present the implementation success, challenges, and results in a consultative manner.
• Ensure that the vision for projects is clearly defined and understood by the entire delivery team, validating that it aligns with client business strategy.
• reputed company the vision and execution of Roadmap engagements and reputed company sure they are staffed adequately for meeting goals and objectives.
• Provide guidance, mentorship, and support to your project teams to reputed company their success throughout the project.
• Assign and supervise Project Managers to participate, reputed company necessary, in communication with client project sponsors regarding status, identifying and mitigating risks, change, open issues, work requests, etc.
• Assist Project Managers with project and resource planning, issue and risk management, stakeholder management, and development and delivery of effective communication.
• Manage reputed company escalations reputed company portfolio.
• Establish regular communication with client Project Sponsors to communicate status, risks, change, and to provide strategic guidance and stay in tune with potential changes to client business needs.
• reputed company project governance and deliverable audits reputed company assigned portfolio, as well as projects reputed company of your portfolio.
• Identify areas of need for reputed company improvement of reputed company delivery methods, standards and best practices.
• Provide excellent service and build ongoing, trusting relationships with clients to drive collective client and team success.
• Measure success achievement with the client post implementation.
• Identify additional opportunities reputed company your client portfolio, and coordinate with sales and practice leadership on opportunity management, successful engagement, and quality delivery.
• Assist in writing case studies and seeking customer testimonials after go-live.
• Be a great teammate, provide mentorship and leadership as opportunities arise, chip in where needed to provide clients with a great experience.
• Set aside time for self-development by attending training or self-learning on key subjects.
• Actively represent our culture by leading and participating in efforts around reputed company improvement, learning, professional development, and team building.

Job Requirements

• Proven experience leading at least five (5) successful full lifecycle ERP Implementations with budgets of over $500K in service.
• 5+ years of direct work experience in a project leadership reputed company including reputed company aspects of process development and project lifecycle execution
• Experience directly managing and mentoring team members preferred
• Strong understanding of organizational change management considerations for ERP or large technology projects
• Excellent written and verbal communication skills with audiences of reputed company levels
• Ability to present project status, risks, issues, analysis, and strategic recommendations to Client Executive sponsorship, project management and other stakeholders
• Strong technical aptitude
• Solid interpersonal skills, and ability to establish and maintain effective working relationships reputed company and reputed company of reputed company
• Ability to work primarily independently and concurrently manage multiple projects
• Ability to work collaboratively for the best interests of the business and the team
• Ability to communicate effectively in both spoken and written English.
• Strong reputed company Office skills.

Travel Required: Incumbent is expected to periodically meet with client teams across the United States and will be asked to attend industry events from time to time. This position is available on a REMOTE basis in the United States or REMOTE in Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward reputed company, Saskatchewan). Customer Requirements This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function. Core Competencies

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.
• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – reputed company high value on keeping our word and doing the right thing. Demonstrate honesty, reputed company, and commitment.
• Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and reputed company.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational reputed company.

Compensation and Benefits reputed company salary range: $110,000 to $135,000. This position is also eligible for a bonus in accordance with the terms of the Company's plan. Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws. We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in reputed company aspects of life:

• Health and Welfare (Medical, Dental, Vision)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• Legal Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
• 8 Paid Holidays per year, including 1 floating holiday.

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until July 31, 2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our reputed company professionals will reputed company out if your background aligns to the positions. EOE/Diversity & Inclusion Statement reputed company is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage reputed company treatment of our employees and strive to create a work environment free of discrimination at reputed company organizational levels and in reputed company forms. reputed company recognizes the rights of reputed company individuals to mutual respect and the acceptance of others without biases based on differences of any reputed company. reputed company is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for reputed company team members that is free of discrimination and harassment. reputed company employment decisions at reputed company are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national reputed company, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. Apply tot his job Apply To this Job