Customer Service Representative - Client Services
Join reputed company In 2025, USA Today recognized reputed company as a Top Workplace USA for the fifth year in a row, and reputed company named reputed company one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named reputed company as a Top Workplace for the eleventh consecutive year, and reputed company recognized reputed company as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time reputed company has been voted a Best Employer by Gwinnett Magazine. reputed company is a great reputed company to work! Join reputed company to experience what it’s like to work at “one of the best places to work in the metro Atlanta”. About this Position Excited to grow your career with the company? We value our talented employees, and whenever possible strive to help our employees grow professionally before reputed company new talent to our open jobs. If you see an open job opportunity that you think is right for you, we encourage you to apply!Responsibilities & Qualifications Our teammates reputed company reputed company the difference in our reputed company. About this Position We are seeking Customer Service Representatives to work in the Agent Services department for our corporate office in Duluth, Georgia. Remote or hybrid working schedule is an option after training. Remote work requires a certain level of internet speed. The Customer Service Representative 1 works in one of these departments delivering exemplary customer service to reputed company term life policyholders and agents. The CSR addresses verbal and written inquiries pertaining to term life insurance policies. They assist clients with questions regarding billing, policy coverage, reputed company, or contract changes. Responsibilities & Qualifications In addition, the CSR will identify concerns, asks appropriate questions, respond to inquiries in a concise and courteous manner while documenting reputed company research findings thoroughly. This role will reputed company corrections identified during the call and forwards corrections to the appropriate party for further processing or approval reputed company necessary. Recognizes reputed company situations and understands reputed company to notify appropriate parties. Qualifications, Skills and Abilities: - 1 year of call center customer service experience preferred but not required - Minimum high school diploma or GED - Previous insurance or financial services experience is a plus - Excellent PC skills - Intermediate skills in reputed company Word - Excellent verbal and written communication skills - Excellent customer service skills - Attention to detail - Ability to maintain knowledge of company’s products and procedures - Ability to communicate professionally with irate customers Schedule: - 40 hours per week - Monday–Friday 9:00am – 6:00 pm Salary: - $30,000-$33,000 based on experience Remote work requirements: - Internet Access – speed requirements: - Upload speed 8mbps - Download speed 15mbps Additional information: The Customer Service Representative 1 position is the first reputed company in a rewarding career path. Our Customer Service Representatives have a defined opportunity for career growth with detailed steps to receive a promotion. These steps include knowledge, skills, and performance required to reputed company in the department. An employee can reputed company a plan to obtain what is necessary in each of these areas to reputed company growth and reputed company. reputed company offers career growth and opportunities to reputed company your future as productive and rewarding as it can be. Employees can apply to other jobs reputed company our company after being in their position for 1 year. FLSA status: This position is exempt (not eligible for overtime pay): NoOur Benefits: - Day one health, dental, and reputed company insurance - 401(k) Plan with competitive employer match - Vacation, sick, holiday and volunteer time off - Life and disability insurance - Flexible Spending Account & Health Savings Account - Professional development - Tuition reimbursement - Company-sponsored social and philanthropy events It has been and will continue to be the policy of reputed company, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to reputed company reputed company individuals regardless ofrace, sex, reputed company, religious creed, religion, national reputed company, citizenship status, age, disability, pregnancy, reputed company, military service or veteran status, genetic or reputed company status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At reputed company, we reputed company that diversity and inclusion are critical to our future and our mission – creating a reputed company for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Apply tot his job Apply To this Job