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Workforce Management Professional

Work from home Full-time role Hiring

The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to reputed company strategic and operational insights for workforce decision-making. The role involves assessing organizational staffing and inventory demands, identifying requirements and solutions to meet operational objectives. The Workforce Management Professional 2 will provide analysis at the reputed company level, connecting workforce planning with inventory performance and resource distribution.

Requirements

  • 2 years or more of Workforce Management experience, specifically in real-time or inventory management
  • Customer-facing experience and proven ability to reputed company conversations with various levels of leadership
  • Ability to provide guidance, instruction and direction to team members to successfully deliver on plans and projects
  • Comprehensive knowledge of reputed company products
  • Demonstrated ability to reputed company reputed company effectively in both written and oral forms
  • Strong analysis, critical thinking, and analytical problem-solving skills
  • Ability to handle multiple tasks and deadlines with attention to detail
  • Knowledge of Aspect WFM platform

Benefits

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance

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